Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
SALES ASSISTANT
I'M IN FASHION
Valetta
08.2024 - 02.2025
Assisted customers with selecting merchandise, offering personalized recommendations, and handling cash transactions while providing receipts.
Promoted store sales and special promotions to drive customer engagement.
Developed strong communication skills through regular interaction with customers, ensuring a high level of satisfaction.
WAITRESS
LE KIOSK LTD
Riviere Noire
11.2022 - 12.2022
Provided exceptional customer service by efficiently managing customer orders and addressing any queries or concerns.
Operated the cash register, processed payments, and handled daily cash counts.
Worked well under pressure, particularly during peak hours, while developing strong communication skills to ensure a positive customer experience.
Education
Web development courses -
Le Wagon Ltd.
Diplôme d'études en langue française (DELF) -
Higher School Certificate (HSC) - English, French, Travel and Tourism, General paper and Sociology
Loretto College
St-Pierre
School Certificate (SC) - English, French, Mathematics, Travel and Tourism, English Literature, French Literature and art
Loretto College
St-Pierre
Skills
Customer Service
Communication
Cash handling
Team collaboration
Attention to detail
Driving license
Certification
Microsoft Office, The American Campus, 01/01/19
References
Available upon request.
Languages
French
Proficient
C2
English
Advanced
C1
Timeline
SALES ASSISTANT
I'M IN FASHION
08.2024 - 02.2025
WAITRESS
LE KIOSK LTD
11.2022 - 12.2022
Web development courses -
Le Wagon Ltd.
Diplôme d'études en langue française (DELF) -
Higher School Certificate (HSC) - English, French, Travel and Tourism, General paper and Sociology
Loretto College
School Certificate (SC) - English, French, Mathematics, Travel and Tourism, English Literature, French Literature and art