Marie Aurore Anastasia Sauterelle

Dynamic front office trainee at 5 Star- SALT of Palmar Hotel, adept at enhancing guest satisfaction through exceptional service and effective problem-solving. Proven ability to streamline operations and manage cash handling with precision. Skilled in team collaboration and communication, consistently contributing to a positive and efficient work environment.

Sauterelle Marie Aurore Anastasia

A44 State Land

Argy

Centre de flacq

auroresauterelle01@gmail.com

Date: 02.05.25

Dear Sir/Madam,

I am writing to express my interest in any post that would used my knowledge and experience in the Mauritius Commercial Bank Ltd.

With a background in customer service from my previous role as a hotel receptionist, I am eager to bring my skills in communication, problem-solving, and client care to the banking sector.

My NC3 qualification in Front Office from École Hôtelière Sir Gaëtan Duval and one year of hands-on-training in a hotel environment, has taught me the importance of professionalism, attention to detail, and handling multiple tasks under pressure - qualities I believe are equally valuable in banking. On a daily basis, I addressed customer concerns, processed payments, and maintained accurate records, all while providing a welcoming and efficient experience to guests from diverse backgrounds.

I am particularly drawn to the Mauritius Commercial Bank Ltd because of its reputation for excellent service and community focus. I am confident that my interpersonal skills, dedication to accuracy, and ability to maintain confidentiality will allow me to contribute positively to your team and provide your clients with the high standard of service they expect.

Thank you for considering my application. I would welcome the opportunity to discuss how my experience can benefit your team and learn more about the role.

Sincerely,

Miss Aurore Anastasia Sauterelle