Marie Elza Emilie Mustun

• Daily processing of settlement file within prescribed time frame.
• Liaising with other stakeholders (Accountancy, Reconciliation team, ICPS and others) for smooth running of operation.
• Identifying any discrepancies in settlement files and escalate to appropriate team promptly.
• Help new joiners of settlement team with respect to our day to day duties.
• Ensure that day-to-day duties are carried out accurately and efficiently.
• Working on new templates to smoothen our day to day.
• Successfully delivered on tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.

My duties mainly include the following:

• Prepare the bank reconciliation reports for 12 African’s bank on a daily basis.
• Reconcile assigned banks with network (Visa) settlement .
• Identifying cardholder adjustment for processing and reconciling transactions against network report.
• Attending client meeting as an enabler to operational matter concerning their bank reconciliation.
• Collaborated with cross-functional teams to streamline reconciliation processes and enhance operational efficiency.
• Assisting the other teams members for implementation of new software in line with the automation.

• Ensuring the smooth running of daily operations which include, processing of settlement files for various networks namely Visa, MasterCard & UnionPay International.
• Identify and report daily issues Oversee issues being encountered by tackle in terms of priorities and proper record keeping & follow up on a regular basis.
• Monthly reporting of any forex gain / loss for all Banks.
• Acting supervisor in the absence the latter where I perform verification of the files prepared by other team member.
• Collaborate with colleagues from other department to find any solution to enhance efficiency.

• Working out daily settlement files for payment networks. Daily reporting of figures to respective clients, while ensuring due customer care.
• Processing and proper recording and analysis of monthly billing for clients.
• Assisting team members whenever needed.

• Processing card applications (Debit, Credit & Prepaid) for internal and external clients.
• Ensuring proper KYC and good record keeping.
• Dispatch of prepaid cards to appropriate branches.