Marie-Annesphia Mooneer
Surinam,Mauritius
Summary
Hello. Am Miss Mooneer Marie Annesophia. I motivated to learn a new job with a good salary. I have good communication skills. I also have the ability to provide the required service for guest. I hope to be the required candidate for this position.
Open to new experiences.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals.
Willingness to please guest and make sure they feel comfortable!
Overview
2
2
years of professional experience
Work History
Customer Service Representative
EURO CRmM
Flacq, Mauritius
06.2022 - 06.2024
- Motivated.
- Good communication skills.
- Fast-paced worker.
- Team enthusiastic.
- Punctual.
- Provided exceptional support to customers via phone and email communications.
- Resolved customer inquiries efficiently, ensuring satisfaction and clarity.
Restaurant Hostess
Heritage le Telfaire
Bel Ombre Mauritius , Mauritius
03.2023 - 08.2023
- Greeted guests warmly and escorted them to their tables.
- Managed waiting lists and communicated estimated wait times effectively.
- Answered phone calls and handled reservations promptly and courteously.
Demi chef de rang
Tamassa
Bel Ombre Mauritius , Mauritius
11.2022 - 02.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Swami Vivekananda State Secondary
Souillac, SCSkills
- Customer relationship management
- Customer service
- Product knowledge
- Conflict resolution
- Effective communication
- Adaptability to change
- Team development
- Multitasking and organization
- Customer satisfaction measurement
Languages
- French
- English
Languages
English
Upper Intermediate
B2
French
Advanced
C1
Timeline
Restaurant Hostess
Heritage le Telfaire
03.2023 - 08.2023
Demi chef de rang
Tamassa
11.2022 - 02.2023
Customer Service Representative
EURO CRmM
06.2022 - 06.2024
Swami Vivekananda State Secondary