Marco Tonta
Curepipe,PW
Overview
13
13
years of professional experience
1
1
Certification
Work History
Truck Driver
Imperial Dade Canada
Toronto, Ontario
04.2018 - 12.2024
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Used pallet jack and forklift to load and unload products at distribution centers and route locations.
- Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Stayed informed regarding changes in transportation laws and regulations that could affect operations.
- Processed shipment documents neatly and efficiently for each load.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
Owner/Operator Truck Driver
Self-#mployed
Mississauga, Ontario
03.2015 - 04.2017
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Recorded expenses and maintained receipts.
- Assisted in loading and unloading freight from trailers as needed.
- Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
- Worked well with dispatchers to communicate route and schedule changes.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Ensured compliance with DOT regulations including hours of service, weight limits, hazardous material handling requirements and driver qualifications.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
Bus Driver
Longueil and Brossard City Qc
Brossard, Quebec
03.2014 - 02.2015
- Regulated heating, lighting and ventilating systems for passenger comfort.
- Collected tickets or cash fares from passengers.
- Drove specified routes in compliance with traffic regulations and time schedules.
- Facilitated smooth passenger loading and unloading at designated route stops.
- Reported any incidents that occurred during route travel to management personnel immediately.
- Announced stops clearly to help passengers disembark at correct locations.
- Assisted elderly or disabled individuals by helping on and off bus, seating properly and carrying baggage.
Concierge
Cegep Sorel Tracy
Boucherville , Quebec
01.2012 - 04.2014
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Greeted customers and answered their inquiries regarding hotel services, amenities, and local attractions.
- Monitored inventory levels of supplies required for daily operations including brochures and maps.
- Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
- Offered guests beverages and refreshments upon check-in.
- Took reservations from patrons by phone or online.
- Organized tours and excursions, tailoring experiences to guest preferences.
- Built and maintained productive relationships with employees.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Offered guests details regarding hotel's amenities, local arts and culture, nightlife, dining options, attractions and museums.
Education
Class 1 Truck Driving Degree -
Professional School of Truck Driving
4202 Decarie Blvd, Montreal Quebec06-2012
High School Diploma -
Assiniboine Community College
Brandon MB06-2011
GED -
Mauritius College
High School01-2005
Skills
- Transportation safety
- Load security
- Commercial driving
- Auto delivery
- Schedule management
- GPS and route planning
- Vehicle inspections
- Customer-oriented
- Route planning expertise
- Cargo handling
- Defensive driving techniques
- Weather awareness
- Time management
- Customer service
- Air brake certification
Languages
Creole
First Language
English
Upper Intermediate (B2)
B2
French
Intermediate (B1)
B1
Accomplishments
- Best Student Award
Certification
- Certificate of perfect attendance
- Certificate of best student
Timeline
Truck Driver
Imperial Dade Canada
04.2018 - 12.2024
Owner/Operator Truck Driver
Self-#mployed
03.2015 - 04.2017
Bus Driver
Longueil and Brossard City Qc
03.2014 - 02.2015
Concierge
Cegep Sorel Tracy
01.2012 - 04.2014
- Certificate of perfect attendance
- Certificate of best student
Class 1 Truck Driving Degree -
Professional School of Truck Driving
High School Diploma -
Assiniboine Community College
GED -
Mauritius College