Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic

Marco Tonta

Curepipe,PW

Overview

13
13
years of professional experience
1
1
Certification

Work History

Truck Driver

Imperial Dade Canada
Toronto, Ontario
04.2018 - 12.2024
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Used pallet jack and forklift to load and unload products at distribution centers and route locations.
  • Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
  • Managed unexpected emergencies and route changes with calm and professionalism.
  • Stayed informed regarding changes in transportation laws and regulations that could affect operations.
  • Processed shipment documents neatly and efficiently for each load.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.

Owner/Operator Truck Driver

Self-#mployed
Mississauga, Ontario
03.2015 - 04.2017
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Recorded expenses and maintained receipts.
  • Assisted in loading and unloading freight from trailers as needed.
  • Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
  • Worked well with dispatchers to communicate route and schedule changes.
  • Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
  • Ensured compliance with DOT regulations including hours of service, weight limits, hazardous material handling requirements and driver qualifications.
  • Notified customers of potential late deliveries, resulting in decrease in calls to company support line.

Bus Driver

Longueil and Brossard City Qc
Brossard, Quebec
03.2014 - 02.2015
  • Regulated heating, lighting and ventilating systems for passenger comfort.
  • Collected tickets or cash fares from passengers.
  • Drove specified routes in compliance with traffic regulations and time schedules.
  • Facilitated smooth passenger loading and unloading at designated route stops.
  • Reported any incidents that occurred during route travel to management personnel immediately.
  • Announced stops clearly to help passengers disembark at correct locations.
  • Assisted elderly or disabled individuals by helping on and off bus, seating properly and carrying baggage.

Concierge

Cegep Sorel Tracy
Boucherville , Quebec
01.2012 - 04.2014
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Greeted customers and answered their inquiries regarding hotel services, amenities, and local attractions.
  • Monitored inventory levels of supplies required for daily operations including brochures and maps.
  • Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
  • Offered guests beverages and refreshments upon check-in.
  • Took reservations from patrons by phone or online.
  • Organized tours and excursions, tailoring experiences to guest preferences.
  • Built and maintained productive relationships with employees.
  • Maintained a professional presence at the front desk area by adhering to dress code standards.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.
  • Offered guests details regarding hotel's amenities, local arts and culture, nightlife, dining options, attractions and museums.

Education

Class 1 Truck Driving Degree -

Professional School of Truck Driving
4202 Decarie Blvd, Montreal Quebec
06-2012

High School Diploma -

Assiniboine Community College
Brandon MB
06-2011

GED -

Mauritius College
High School
01-2005

Skills

  • Transportation safety
  • Load security
  • Commercial driving
  • Auto delivery
  • Schedule management
  • GPS and route planning
  • Vehicle inspections
  • Customer-oriented
  • Route planning expertise
  • Cargo handling
  • Defensive driving techniques
  • Weather awareness
  • Time management
  • Customer service
  • Air brake certification

Languages

Creole
First Language
English
Upper Intermediate (B2)
B2
French
Intermediate (B1)
B1

Accomplishments

  • Best Student Award

Certification

  • Certificate of perfect attendance
  • Certificate of best student

Timeline

Truck Driver

Imperial Dade Canada
04.2018 - 12.2024

Owner/Operator Truck Driver

Self-#mployed
03.2015 - 04.2017

Bus Driver

Longueil and Brossard City Qc
03.2014 - 02.2015

Concierge

Cegep Sorel Tracy
01.2012 - 04.2014
  • Certificate of perfect attendance
  • Certificate of best student

Class 1 Truck Driving Degree -

Professional School of Truck Driving

High School Diploma -

Assiniboine Community College

GED -

Mauritius College

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Marco Tonta