Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
Work History
Police Officer
Mauritius Police Force
Central Flacq, Mauritius
01.2014 - 07.2023
Organized crime scene investigation, collected evidence, and interviewed witnesses.
Patrolled assigned areas to detect and prevent criminal activity.
Prepared detailed reports on incidents and arrests made.
Provided security at public events such as parades, concerts, or sporting events.
Investigated suspicious persons or activities to determine if criminal activity was present.
Provided testimony in court when necessary concerning investigations conducted.
Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
Organized and filed documents, both physically and electronically.
Processed incoming mail and distributed to appropriate personnel.
Answered enquiries by phone and in person.
Maintained office supplies inventory, ordered new materials as needed.
Prepared reports using Microsoft Office applications including Excel, Word, and PowerPoint.
Typed letters, memos, emails, reports., using Microsoft Office.
Monitored CCTV cameras and equipment to detect suspicious activities or persons.
Guest Relation Officer
Belle Mare Plage Hotel
Belle Mare, Mauritius
02.2011 - 07.2011
Greeted guests upon arrival, providing information and assistance with check-in procedures.
Maintained accurate records of guest preferences in order to provide a more personal experience for future visits.
Provided personalized customer service to ensure satisfaction of guest needs and expectations.
Coordinated special events, such as weddings or corporate functions, ensuring that all details were taken care of prior to the event start date.
Conducted tours of the facility, highlighting amenities and services available to guests.
Education
Certificate of Course Completion Foundation Front Office -
Constance Hospitality Training Centre
Royal Road Constance
07-2011
Internet And Computing Core Certification Programme -
Sir Lecraz Teelock State Secondary School
Central Flacq
06-2010
Cambridge Higher School Certificate -
Modern College
Central Flacq
11-2009
Cambridge School Certificate -
Bel-Air State Secondary School
Bel-Air Rivière Sèche
11-2007
Secretarial And Administrative Skills -
Exu Business School
Port Louis
Skills
Integrity and Honesty
Report Writing
Human Relations
CCTV Monitoring
Planning and Coordination
Correspondence Preparation
Daily Reporting
Verbal and Written Communication
Documentation and Recordkeeping
Maintaining Confidentiality
Office Supply Management
Word Processing
Database Maintenance
CCTV Experience
Security Screening
Arrest Procedures
Affiliations
Reading
Running
Cooking and baking
Timeline
Police Officer
Mauritius Police Force
01.2014 - 07.2023
Guest Relation Officer
Belle Mare Plage Hotel
02.2011 - 07.2011
Certificate of Course Completion Foundation Front Office -
Constance Hospitality Training Centre
Internet And Computing Core Certification Programme -