Manjeet Seewoo
Summary
To find a challenging position to meet my competencies, capabilities, skills, education, experience and looking for a suitable Manager position with a prestigious and reputable establishment where I will have a 'hands on' role.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work history
Area manager
Domino's Pizza
01.2022 - Current
- American Franchisee, Rogers Hospitality.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Transformed underperforming teams into productive, profitable teams, increasing sales target.
Opening Outlet Manager
Domino's Pizza
08.2019 - Current
- American Franchisee, Rogers Hospitality.
- Assisted in recruiting, hiring and onboarding store staff.
- Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
- Maintained strong partnership with Operations Manager to keep alignment and timely communication.
- Enforced licensing laws, health and safety regulations and all regulatory guidelines and legislation at all events.
- Completed opening and closing procedures each day.
- Set SMART goals for store team, developing staff abilities and increasing sales performance.
- Maximised profitability through efficient budgeting and identified opportunities for growth.
- Challenged and inspired team members to achieve business results.
Outlet Manager
Lux Grand Gaube
01.2019 - 08.2019
- Developed, implemented and communicated business plans to promote profitable food and beverage sales.
- Maintained safe working and guest environments, reducing injury and incident risks.
- Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Allocated resources to properly staff shifts and maintain adequate service levels across all restaurant areas.
Outlet Manager
Sugar Beach Resort, Golf
01.2016 - 01.2019
- Collaborated with chefs to plan and implement fresh, innovative menus, driving restaurant footfall and sales.
- Strategically reviewed and planned restaurant staffing levels based on evolving service demands.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
- Encouraged feedback from restaurant customers, using insights to implement positive process changes.
Food and Beverage Supervisor
Hilton Resort&Spa Mauritius.
12.2015 - 04.2016
- Identified and maximised upselling opportunities to increase sales and profits.
- Supervised service of all food and beverages within hotel in absence of food and beverage manager.
- Planned staffing levels based on evolving service demands.
- Monitored and authorised staff clock-in and clock-out procedures.
Assistant Catering Manager
Sree Vidyaniketan International, School, India.
03.2015 - 12.2015
- Handled day-to-day scheduling, ordering food and planning events to support catering logistics.
- Recorded ingredients and quantity of catering supplies to maintain accurate inventory.
- Customised appetisers, main courses and desserts for small and large events.
- Upsold catering packages with reasonable prices to acquire more customers.
- Collected payments and provided receipts and invoices to customers.
Food and Beverage Head waiter
Hilton Resort & Spa Mauritius.
11.2014 - 03.2015
- Trained and supervised wait staff to maintain first-class customer service standards.
- Checked in with customers during meals to verify order accuracy and meet additional needs.
- Liaised with bar and kitchen staff to maintain seamless customer service outputs and provide timely delivery of food and beverages.
- Handled customer complaints and restored satisfaction through tactful communication and swift resolution.
- Covered large parties and events, anticipating planning and staffing needs.
Restaurant Supervisor
Switch Restaurant & lounge Dubai Mall.
03.2014 - 11.2014
- Ensured exceptional health and safety standards by closely monitoring restaurant operations.
- Strategically planned and reviewed restaurant staffing levels based on evolving service demands.
- Led motivated teams of front- and back-of-house staff, achieving high-quality standards and service.
- Established and enforced improved sanitation standards to maintain clean, hygienic dining areas.
Room Service Head Waiter
Louis Cruise Line, Greece.
03.2013 - 02.2014
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
Food and Beverage Supervisor
Prince Maurice Hotel, Mauritius.
Balaclava
09.2012 - 03.2013
- Led F&B team to champion customer service and consistently elevate food presentation standards.
- Managed restaurant and bar booking sheets to organise guest lists and avoid double bookings.
- Delivered functions and events to required standards in collaboration with events coordinator.
- Planned staffing levels based on evolving service demands.
Food and Beverage Head Waiter
Intercontinental Hotel
02.2012 - 09.2012
- Followed checklists for shift start and end to help with smooth transitions.
- Facilitated effective communication between kitchen staff and waiting staff to relay menu updates and process changes.
- Delegated server tasks and coordinated workflows to support efficiency during high-volume shifts.
- Maximised profitability by maintaining up to date knowledge of daily specials, promotions and regular menu items.
Senior Head Waiter
One & Only Royal Mirage, Dubai.
10.2009 - 01.2012
- Followed checklists for shift start and end to help with smooth transitions.
- Managed new and existing reservations using computer software or applications.
- Maximised profitability by maintaining up to date knowledge of daily specials, promotions and regular menu items.
- Trained team in reservation and point-of-sale systems, leveraging mastery of OpenTable and Lightspeed POS.
Food and Beverage Team Member
Paradis Hotel, Le Morne, Beachcomber Group.
01.2008 - 10.2009
- Cultivated clean and tidy restaurant and bar areas, minimising potential health and safety risks.
- Employed strong interpersonal skills to handle queries relating to menus, allergies and restaurant services.
- Contributed to a food-safe environment, verifying proper food storage to reduce risk of spoilage.
- Completed daily set up and pack down duties, cash counting and stock replenishing.
Kitchen Assistant Cook
Taj Exotica Resorts & Spa, Flic En Flac, Wolmar.
02.2005 - 12.2007
- Prepared fresh, enjoyable breakfasts, lunches, afternoon teas and dinners for diners.
- Prepared and cooked dishes with accuracy and efficiency for well-timed food service.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Maintained clean and sanitary food preparation and storage areas, mitigating health and safety risks.
Education
Cambridge School Certificate -
Marcel Cabon State Secondary School
Mauritius 01.1999 - 01.2000
Food and Beverage Service Travel and Tourism Management - Hotel Mangement
Hotel School of Mauritius
Mauritius 02.2007 - 02.2008
Certificate - Tea Expertise
Ronne Feldt Tea Academy
Dubai 01.2010 - 02.2010
Diversey Basic Food Hygiene - Cleaning Chemicals
Diversey Eastern
Dubai 03.2010 - 03.2010
Beginner - Bar Training
Fling Professional Bar Training
Dubai 01.2010 - 04.2010
Rhum Expertise
Havana Club Master Training
Dubai 05.2010 - 10.2010
Fling Professional Bar Training - undefined
Mar Johnson
2010
Skills
- Info-Genesis
- Micros Fidelio
- Microsoft office Pro data System
- Pulse
- Key Performance Indicator monitoring
- Sales strategies
- Business development and planning
- Staff development
- Operations coordination
Accomplishments
- To increase the shareholder value and maximize profit by improving the operational efficiencies and maximum utilization for the available resources
- Keys for success:
- Integrity
- Ethics
- Leadership
- Teamwork
- Training
- Recognition
- Communication
- Continuous improvement
Languages
English
Fluent
French
Fluent
Referees
Mr. Meven Paulen
Operation Director
+ 230- 52580120
One & Only Royal Mirage
Dubai, UAE.
Mr. Sachin Surowan
Food and Beverage Manager.
Sugar Beach Resort, Golf &Spa. Mauritius.
+230-52595930
Mr. Nicholas Cretin
Food and Beverage Manager.
Lux Grand Gaube. Mauritius.
+ 230- 2049191
Mrs. Prathima Rampudaruth
Human Resource Manager DOMC LTD (Domino’s Pizza), Motorcity Bagatelle.
+230-57809682
Timeline
Area manager
Domino's Pizza
01.2022 - Current
Opening Outlet Manager
Domino's Pizza
08.2019 - Current
Outlet Manager
Lux Grand Gaube
01.2019 - 08.2019
Outlet Manager
Sugar Beach Resort, Golf
01.2016 - 01.2019
Food and Beverage Supervisor
Hilton Resort&Spa Mauritius.
12.2015 - 04.2016
Assistant Catering Manager
Sree Vidyaniketan International, School, India.
03.2015 - 12.2015
Food and Beverage Head waiter
Hilton Resort & Spa Mauritius.
11.2014 - 03.2015
Restaurant Supervisor
Switch Restaurant & lounge Dubai Mall.
03.2014 - 11.2014
Room Service Head Waiter
Louis Cruise Line, Greece.
03.2013 - 02.2014
Food and Beverage Supervisor
Prince Maurice Hotel, Mauritius.
09.2012 - 03.2013
Food and Beverage Head Waiter
Intercontinental Hotel
02.2012 - 09.2012
Rhum Expertise
Havana Club Master Training
05.2010 - 10.2010
Diversey Basic Food Hygiene - Cleaning Chemicals
Diversey Eastern
03.2010 - 03.2010
Certificate - Tea Expertise
Ronne Feldt Tea Academy
01.2010 - 02.2010
Beginner - Bar Training
Fling Professional Bar Training
01.2010 - 04.2010
Senior Head Waiter
One & Only Royal Mirage, Dubai.
10.2009 - 01.2012
Food and Beverage Team Member
Paradis Hotel, Le Morne, Beachcomber Group.
01.2008 - 10.2009
Food and Beverage Service Travel and Tourism Management - Hotel Mangement
Hotel School of Mauritius
02.2007 - 02.2008
Kitchen Assistant Cook
Taj Exotica Resorts & Spa, Flic En Flac, Wolmar.
02.2005 - 12.2007
Cambridge School Certificate -
Marcel Cabon State Secondary School
01.1999 - 01.2000
Fling Professional Bar Training - undefined
Mar Johnson
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