Manisha Sowdagar

• Accurately managed and updated multiple e-commerce websites for clients, ensuring precision and consistency in product listings, pricing, and inventory. Demonstrated strong attention to detail, and dedication to delivering high-quality outputs.
• Conducted a thorough competitor analysis on platforms such as eBay and Amazon, gathering valuable insights into market trends, pricing strategies, and customer preferences to help clients remain competitive.
• Identified opportunities for improvement by analyzing collected data, enabling the optimization of product visibility, and the enhancement of customer experience through informed decision-making.
• Executed pricing adjustments and content updates based on comprehensive market analysis, ensuring that offerings were consistently relevant, competitive, and aligned with customer expectations.
• Maintained data accuracy and relevance by carefully updating product information and ensuring compliance with quality standards, showcasing a meticulous approach to data handling.
• Collaborated effectively with cross-functional teams to implement website enhancements and pricing strategies, fostering a culture of teamwork, and aligning efforts to meet business objectives.
• Provided actionable insights into customer behavior and market trends, equipping clients with the knowledge to refine strategies, and adapt to evolving market demands.
• Developed strong organizational skills by managing multiple projects and tasks concurrently, maintaining a structured workflow to meet tight deadlines without compromising accuracy.
• Demonstrated time management abilities by prioritizing tasks effectively, balancing competing demands, and ensuring the timely completion of all client deliverables.
• Exhibited problem-solving skills by resolving discrepancies in data and content efficiently, ensuring seamless operations, and uninterrupted service.
• Cultivated a customer-centric approach, focusing on delivering accurate, relevant, and engaging content that aligns with client goals and customer needs.

Food and Beverage (F&B)

• Provided excellent customer service by assisting guests with personalized food and beverage recommendations.
• Supported daily F&B operations, including order-taking, serving food and beverages, and ensuring guests’ satisfaction with their dining experience.
• Collected guest feedback to help improve service quality and ensure continuous guest satisfaction.
• Assisted in maintaining a clean and welcoming dining environment, contributing to a positive guest experience.

Housekeeping

• Ensured guest rooms were maintained to the highest standards of cleanliness, comfort, and presentation.
• Managed guest preferences and special requests to ensure a tailored and memorable experience during their stay.
• Supported the team in providing a seamless, high-quality housekeeping service, improving overall guest satisfaction.
• Assisted with maintaining cleanliness and hygiene in public areas, contributing to the hotel’s reputation for excellence.

Reception

• Assisted with guest check-ins and check-outs, providing a smooth and efficient process for all visitors.
• Handled guest inquiries, offering information about hotel services and local attractions to enhance their experience.
• Managed guest data and preferences, helping to create a more personalized stay for returning guests.
• Contributed to maintaining accurate guest records and ensuring that their needs were met throughout their stay.