Manesh Fowdar

• Ensured accuracy of invoices and payments to vendors.
• Monitored accounts payable activity, ensuring timely payment of vendor invoices.
• Developed internal controls to ensure accurate and timely accounting records.
• Collaborated with other departments to resolve discrepancies in accounts payable transactions.
• Maintained vendor files, including contact information and payment history.
• Reconciled monthly statements from vendors and resolved any discrepancies.
• Reviewed employee expense reports for compliance with company policies and procedures.
• Conducted periodic audits of accounts payable processes to ensure accuracy and efficiency.
• Generated monthly Accounts Payable aging report for management review.
• Performed research on vendor inquiries related to invoice disputes or other issues.
• Assisted with special projects as needed, such as implementing new accounting software systems.
• Managed daily operations of the accounts payable department, including training new staff members.
• Processed weekly check runs in a timely manner while adhering to established deadlines.
• Reconciled monthly statements and transactions to keep records accurate and current.
• Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
• Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
• Liaised with vendors and customers to confirm information and address client issues.
• Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.

- Responsible for the Accounts and Admin team, with the main role of overseeing the accounts team to ensure the smooth completion of the daily tasks.

- I was responsible for the tasks for 1 entity end to end, with the allocation of payments received from clients and preparing the payments to be made to the insurers on a timely basis.

Apart from overseeing the Accounts & Admin team, I was also entrusted with the responsibility of improving the processes where possible.

- I have been able to identify some processes that I have been able to improve, and I also implemented an Accounts Payable module for the company using Excel and VBA coding.

- Submission of invoices on client’s different E-billing platforms

- Setup of new clients on their respective e-billing platforms

- Update new rates on the client’s e-billing platforms when there are changes in the rates.

- Follow up with the Legal secretaries to provide resolutions for pending invoices.

- Submission of accruals for unbilled amounts on the client’s e- billing platforms

- Respond to queries sent by fee earners and/or legal secretaries.

- Sending of weekly reports to the finance teams.

Aldelia is Manpower company who is specialized in the outsourcing of people. I was responsible for the improvement of the process flow with the implementation of a ticketing system. I was responsible for the pricing of new incoming projects or tender requests where all costs shall be computed along with the company’s margin to be able to respond to the client and/or tender on time at a competitive price. I was also responsible for the partnership management that is to act as the SPOC for the partners in case of any queries/issues and manage the expectation of both the partners and the client so that the mobilization of the people is done as per the local regulations and agreed timeline with the client. I was also responsible to liaise with finance and the mobilized staff on a monthly basis to ensure that all required documents (invoices/timesheets/amongst others) are received/sent in a timely manner so that there is no delay in the salary payment of the staff or payment to the partners.

During my time at GPO, I was responsible for the successful transition of new projects from the client to GPO team members whereby stakeholder management & close follow up is required to ensure that all necessary documentation, training sessions with the client, access management for the team members are ready prior to service rehearsal test (SRT) & Go-live so that the team members can work autonomously. Secondly, I was also responsible for the reconciliation of the balance sheet accounts for a specific client which had to be done after the month-end closing so that necessary amendments could be made during the next closing. Thirdly, I was also responsible for rolling out and implementing the Business Excellence framework across the different projects at GPO to help them manage their daily operations more smoothly and able to predict any possible bottlenecks ahead.

At Accenture, I was initially assigned to work for a French client. I started in the Accounts Payables team, mainly in the invoice processing team using mainly the SAP MM module. Some months later I was shifted to the payments team where the main role was to process the ad hoc payment requests, prepare the bi-monthly payment runs, ensuring all preliminary checks are performed prior ad hoc or bi- monthly payment runs, loading of payments on the treasury tool, intercompany payment & intercompany reconciliation. Mainly SAP FI was being used for the different activities for the payment process.

After an audit, due to segregation of duties, the management team decided to merge the payment team of all the entities where I was assigned to be the acting team lead with 5 people working under my supervision. The main role of this team was to standardize the payment process for all the entities.

Having been able to standardize the payment process across the entities, I was promoted to team lead level and shifted to the treasury team where I had the chance to participate in a knowledge transfer at the client’s office in France. During my visit in France, I was trained by the client on the treasury process and the list of tasks that was to be performed by my team in Mauritius which consisted of bank reconciliation, booking of bank statement, daily check of bank balance on the different ERPs, first level approval of accounts payable payment, booking of cash receipts, booking of month end journals, manage the daily operations amongst the team with KPIs & SLAs, implementation of the core treasury operating model across all the entities working together with the client’s treasury lead. I was also the responsible for the General accounting team where the main role was to manage the month end closing, ensuring that the accruals & journals were posted on time & accurately.

In 2015, I was promoted to supervisor level and had the opportunity to move to the Accounts Receivables team as the Accounts Receivables Lead having under my responsibility 30 people including team leads and the processes of invoicing, cash collection & booking of cash receipts where we were using the SAP SD module to perform the different tasks. For the invoicing part, we had the full accounts receivables scope stating with the creation of client accounts till the invoicing. My main role there was to ensure the smooth running of the daily operations, ensure that all the tasks are being performed on time and accurately via the use of KPI’s to monitor the daily operations, stakeholder management, recurring calls with the client to discuss about issues or improvements. People management was a key part of this journey as I had the chance to participate in the performance management meetings, having recurrent 1:1 with the team members, coaching/career counselling sessions to prepare the team members to grow in their career. Apart from the management of daily operations, I was responsible for the client’s largest client, where I was responsible to ensure that the invoices are being issued quickly upon reception of PO’s and follow up to be done for the calculation of the month end accruals to be booked for this client.

During my time on this project, I had the opportunity to be part of the

team which was selected for the implementation of SAP for the client’s newly acquired entities.

- Apart from daily operations, I participated in many other extra- curricular activities for both my project and Accenture Mauritius:

In 2012, I had the opportunity to work closely with my line manager to present to the client an initiative which shall have a positive impact on their P&L and working capital. This idea came out as the center’s best idea, and I got the opportunity to cut the ribbon for the opening of Accenture’s new premises at Ebene Heights.

- I transitioned 2 new processes for this client where I participated in knowledge transfer at the client’s office on 2 occasions where I had to learn the new processes, prepare the process documentation, train the junior staffs and ensure to follow the stabilization plan for the smooth running of the daily operations.

- I was highly involved in the implementation of the Business Excellence framework across the project which helped us to better manage the daily operations & able to predict any possible bottleneck.

- We had automation targets to be achieved each FY and I had the opportunity to work closely with the automation team to identify process improvements, follow up with the automation team for the implementation of the tools. This journey helped me to learn the Excel VBA coding language.

I was the POC for the organization of football tournaments for both internal and external tournaments. I had the opportunity to lead the team for the organization of an internal foot5 football tournament liaising with different stakeholders within the company to ensure all logistics & payments are done in a timely manner for the smooth running of the tournament.

The company had the outsourcing of the subscription management of the customers for different magazines in France. Initially, I was assigned incoming requests (new subscriptions/renewal/cancellation) of subscriptions of the customers. After 4 months, the management decided to create a new team who will be processing the requests that have been initially rejected by the previous team to reduce the rejection rate. I was selected to join the rejection team where we were required to contact the bank and/or customers by phone or email to retrieve any missing information to be able to process the request of the customers.

Contact clients based in France working for both B2B and B2C. Main role was to be able to schedule a meeting with the client so that the onshore team can meet and propose to the clients the products and services that are available.