Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maharanapratapsingh Prayag

Morcellement Saint Andre

Summary

Dynamic educator and operations manager with a proven track record at Cosmopolitan College and Global Sports Ltd. Skilled in academic instruction and risk management, I excel in fostering inclusive learning environments and optimizing betting operations. Adept at staff training and conflict resolution, I drive team success and enhance customer satisfaction.

Overview

15
15
years of professional experience

Work History

Educator

Cosmopolitan College
01.2018 - Current
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
  • Monitored student progress and adjusted instruction to meet individual needs.
  • Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.

Operations Manager

Licensed Off-Course Bookmaker
05.2013 - 12.2015
  • Directed daily operations for betting services in line with national regulatory standards.
  • Implemented risk management protocols and customer service enhancements.
  • Managed betting liabilities and ensured smooth transaction processes.
  • Led a team, overseeing training and maintaining operational compliance.

Operations Associate – Tote Betting

Global Sports Ltd (Totelepep)
01.2011 - 01.2013
  • Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
  • Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
  • Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
  • Followed shipping and receiving procedures for goods and materials.
  • Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.

Education

Bachelor of Science - Operations And Production Management

University Of Mauritius
Reduit
08-2016

Skills

  • Academic Instruction & Curriculum Design
  • Betting Operations (Tote & Off-Course)
  • Risk Management & Compliance
  • Process Optimization & Workflow Design
  • Customer Service & Conflict Resolution
  • Staff Training & Leadership
  • Data Reporting & Systems Management

Languages

English
Advanced (C1)
French
Advanced (C1)
Hindi
Advanced (C1)

Timeline

Educator

Cosmopolitan College
01.2018 - Current

Operations Manager

Licensed Off-Course Bookmaker
05.2013 - 12.2015

Operations Associate – Tote Betting

Global Sports Ltd (Totelepep)
01.2011 - 01.2013

Bachelor of Science - Operations And Production Management

University Of Mauritius

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Maharanapratapsingh Prayag