Maahir Allybokus
Beau Bassin
Summary
With 8 years of experience in the retail and distribution industry, I am a flexible and motivated individual with a strong work ethic. Seeking an opportunity to utilize my skills in a new setting, my strengths lie in time management and multitasking. I am known for my organization and attentive listening skills, and I excel in a team environment. As a sales representative, I have proven my ability to work under pressure, effectively sell products and services to customers from diverse backgrounds, handle customer complaints and compliments, and resolve problematic situations. Always enthusiastic about learning and taking on new challenges, I am eager to contribute my expertise to a dynamic organization.
Overview
6
6
years of professional experience
Work History
ACTING BACKUP CUSTOMER SERVICES
Espace Maison
Trianon, Mauritius
01.2024 - Current
- Developed comprehensive training materials to ensure all team members were equipped with the necessary skills and knowledge.
- Oversaw inventory management for the department, ensuring adequate stock levels were maintained at all times while minimizing waste due to overstocking or obsolescence.
- Streamlined workflow processes for improved team productivity and performance.
- Collaborated with other departments to identify areas of improvement, resulting in more efficient interdepartmental communication.
- Closing and opening the shop
- Took ownership of customer issues and followed problems through to resolution.
Sales representative
espace maison
trianon
10.2022 - Current
- Guide and help the client
- Check out
- To follow stock movement
- Keeping place of work clean and tidy
- Ensure that there is enough product to sell
- Forklift driver
HEAD OF SECTION
Winner's coromandel
Plaine Wilhems
05.2020 - 01.2022
- Maintaining a properly supplied store
- Keeping the best visual marketing and shop conditions possible
- Examine items and goods for any damage or breaking
- Help retail employees with stock control
- Keep the retail area tidy, clean and sanitary
Shelf Packer and store helper
Winner's Rose hill
Plaine Wilhems
06.2018 - 01.2022
- Maps out where each item is located in the store
- Ensure the use of FIFO
- Stacks product in a nice and organized fashion
- To ensure proper stacking of products on pallets
- Order products with suppliers
- Maintain good housekeeping in store
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Improved team collaboration through effective communication and coordination with coworkers.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
- Assisted in inventory management, conducting regular counts and reporting discrepancies.
- Participated in emergency drills, enhancing team readiness for potential warehouse incidents.
Education
Private Car License - motorcycle
Forklift driver certificate -
Customer service course - training
First aid course - certified
IBL
Port Louis, Mauritius10-2018
General certificate of education -
01.2017
IC3
College De La Confiance
01-2013
Skills
- Store Merchandising
- Multitasking
- Organization
- Problem-solving
- Complaint Handling
- Inventory management
- Loss prevention
- Staff supervision
- Fast learner
- Adaptability
- Documentation
- Reporting
- Safety procedures
- Logistic management
- Attention to detail
- Computer proficiency
- Recordkeeping
- Teamwork
- Collaboration
Accomplishments
- Won Employee of the months at EMl
- Achieved 98% by completing stock taking for financial year with accuracy and efficiency.
- Collaborated with team of 30 people for the introduction of system software metic in winners.
HIKING,TRAIL,
Walking in nature as a recreational activity to reconnect with nature.
Languages
English
Native language
French
Advanced
C1
English
Advanced
C1
Hindi
Intermediate
B1
Urdu
Intermediate
B1
Affiliations
- fit 2go, (gym accessory retail shop)
Timeline
ACTING BACKUP CUSTOMER SERVICES
Espace Maison
01.2024 - Current
Sales representative
espace maison
10.2022 - Current
HEAD OF SECTION
Winner's coromandel
05.2020 - 01.2022
Shelf Packer and store helper
Winner's Rose hill
06.2018 - 01.2022
Forklift driver certificate -
Customer service course - training
General certificate of education -
Private Car License - motorcycle
First aid course - certified
IBL
IC3
College De La Confiance