Recognized for building strong relationships and collaborating with teams to achieve organizational goals while maintaining high standards of integrity and discretion. Seasoned professional with diverse experience in administrative support roles. Proven abilities include managing schedules, coordinating meetings, and handling correspondence. Strengths lie in strong communication skills, organizational prowess, and ability to multitask effectively. Previous work has consistently delivered improved office efficiency and streamlined procedures.
Overview
13
13
years of professional experience
Work History
Proshop Assistant
Azuri Golf Management
Haute Rive, Riviere Du Rempart
09.2022 - 04.2025
Answered phones and routed voicemails to respective employees.
Handled confidential information with discretion and integrity.
Scheduled meetings, appointments and travel arrangements for staff members.
Assisted in the development of new policies and procedures to improve operational efficiency.
Reserved and managed meeting room availability.
Answered incoming calls, responded to emails, and addressed other inquiries from customers.
Maintained positive working relationship with fellow staff and management.
Received and distributed mail, letters and packages.
Assisted organizational efforts by filing, entering data and answering phones.
Encouraged and improved cross-department internal communication.
Maintained front desk to provide positive first impression.
Offered reception coverage to relieve staff during absences or breaks.
Developed positive relationships with internal customers through effective communication techniques.
Stocked inventory and ordered office and kitchen supplies.
Participated in credit and collections activities.
Assisted with customer requests and answered questions to improve satisfaction.
Worked with cross-functional teams to achieve goals.
Take payments, ensuring that the opening and closing of bills are done properly.
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Customs Clerk
Chronopost Ltd
Plaine Lauzun
08.2020 - 07.2022
Updated inventory systems with details about imported items regularly.
Analyzed shipping information including product descriptions, quantity per package, value of goods.
Identified shipments requiring special handling based on value, size, documentation and country of origin.
Researched and interpreted rulings, compliance publications, guidelines and customs regulations.
Completed day-to-day duties accurately and efficiently.
Worked with cross-functional teams to achieve goals.
Operator
FCI SUD LTD
Roche Terre
07.2015 - 06.2020
Maintained cleanliness of work area and equipment in accordance with safety regulations.
Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Helped achieve team goals by rotating production lines and daily duties to meet demand.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Waitress Trainee
Lux* Grand Gaube
Grand Gaube
11.2011 - 02.2012
Served food and beverages to guests and confirmed complete orders.
Presented menus and answered questions regarding items.
Ensured dining areas were clean and set up for each shift according to established standards.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Maintained a professional attitude while working in a fast-paced environment.
Education
Higher School Certificate
Friendship College Girls
Goodlands
09-2012
School Certificate
Friendship College Girls
Goodlands
09-2010
Skills
Customer service
Data entry
Meeting scheduling
Inventory management
Office administration
Cross-department communication
Team collaboration
Languages
French
First Language
Affiliations
My activities include reading or listening to music, playing games, and spending quality time with loved ones