LOWTUN Maryam Bibi Shazia
Bumma Road, Nouvelle Découverte
Summary
To work in an environment where i can put my knowledge and expertise whilst working well as an individual and part of a team to achieve excellent results.
I pride myself on being able to quickly master technology and instruction whilst always remaining diplomatic and thoughtful with colleagues. Flexible and versatile- able to maintain a sense of humor under pressure. Poised and competent with the ability to thrive in a busy and hectic environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Billing- Trainee
Vistra (Mauritius) Limited
Ebene, Plaines Wilhems
03.2023 - Current
- Create invoice through workflows, perform cash receipting and credit notes of invoices
- Prepared monthly aging reports to identify overdue payments.
- Generated cash collection and mailbox management reports for KPI and Finance metrics
- Streamlined billing and invoicing activities by using SAP software
- Lead weekly bank reconciliation call with location to resolve unallocated cash
- Reconciled customer accounts by researching discrepancies between customer records and bank deposits
Customer Service Representative
Concentrix CVG (Mauritius) Ltd
Ebene, Plaines Wilhems
11.2022 - 02.2023
- Delivered prompt, accurate, and excellent customer service.
- Acquired software skills including Amadeus and Sabre
- Demonstrated excellent communications skills in resolving product and consumer complaints, as well as diffuse angry customers over the phone
Education
CPE Level (year 2014) - Pass -
Attended Mahatma Gandhi Institute Secondary School
MokaSkills
- Documentation and Reporting
- Excel: Basic formula, Pivot Tables, Vlookup
- Critical Thinking
- Active Listening
- Organizational Skills
- Team Management
- Friendly, Positive Attitude
Languages
Creole
First Language
French
Intermediate (B1)
B1
Urdu
Intermediate (B1)
B1
English
Proficient (C2)
C2
Certification
- Alliance Française- Concours de langue Française(year 2014)
- Australian Mathematics competition- Certificate of Proficiency(year 2015,2016)
- Model United Nations Conference- Delegate(year 2018), Editor in Chief(year 2021)
- Urdu Speaking Union-(year 2013, 2015)
- Duke of Edinburgh's Award- Bronze level(year 2018)
- Certificate of Excellence- literature in English(year 2015), Urdu(year 2016), literature
in English,Urdu,Food and Nutrition(year 2018), Urdu, Food Studies(year 2019) - Internet and Computing Core Certification Programme
- Ducere African Children''s Stories
References
References available upon request.
Timeline
Billing- Trainee
Vistra (Mauritius) Limited
03.2023 - Current
Customer Service Representative
Concentrix CVG (Mauritius) Ltd
11.2022 - 02.2023
CPE Level (year 2014) - Pass -
Attended Mahatma Gandhi Institute Secondary School
- Alliance Française- Concours de langue Française(year 2014)
- Australian Mathematics competition- Certificate of Proficiency(year 2015,2016)
- Model United Nations Conference- Delegate(year 2018), Editor in Chief(year 2021)
- Urdu Speaking Union-(year 2013, 2015)
- Duke of Edinburgh's Award- Bronze level(year 2018)
- Certificate of Excellence- literature in English(year 2015), Urdu(year 2016), literature
in English,Urdu,Food and Nutrition(year 2018), Urdu, Food Studies(year 2019) - Internet and Computing Core Certification Programme
- Ducere African Children''s Stories
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