Hi, I’m
Lowtoo Bernadette
Sales Representative
Pamplemousse
Summary
Dynamic and results-oriented professional with a proven track record at Espace Marin, enhancing customer satisfaction and loyalty through exceptional customer care and relationship building. Mastered negotiation and sales process, significantly boosting sales. Skilled in product and service knowledge, ensuring client needs are met with precision. Passionate about driving success and achieving goals through effective team collaboration and promotional planning.
Overview
17
years of professional experience
1
Certification
Work History
Espace Marin
Salesperson
06.2012 - Current
Job overview
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
Palagame
Cashier
10.2009 - 03.2011
Job overview
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Lux Hotel
Traînée Cook
04.2007 - 02.2008
Job overview
- Developed strong multitasking skills while managing multiple orders simultaneously under tight deadlines.
- Improved customer satisfaction by ensuring timely preparation and delivery of dishes.
- Expanded culinary knowledge by attending weekly training sessions and learning from experienced chefs on staff.
- Assisted in maintaining food safety standards by properly storing perishable items and sanitizing kitchen equipment regularly.
- Consistently adhered to strict hygiene protocols, minimizing risk of cross-contamination or foodborne illness outbreaks within the establishment.
- Helped maintain an organized station, ensuring efficient movement and minimized delays in food preparation.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Education
Grand Montagne Collège Rodrigues
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Sales process
- Negotiation
- Product description
- Complaint Handling
- Client Service
- Product and service knowledge
- Sales closing
- Promotional planning
- Stock management
Certification
School certificate
Languages
English
Intermediate (B1)
French
Advanced (C1)
Creole
Bilingual or Proficient (C2)
Timeline
Salesperson
Espace Marin
06.2012 - Current
Cashier
Palagame
10.2009 - 03.2011
Traînée Cook
Lux Hotel
04.2007 - 02.2008
Grand Montagne Collège
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