Loweesha Ramgoolam
Flacq,mauritius
Summary
Dedicated professional with a strong focus on resource optimisation and customer relationship management. Demonstrates exceptional multi-tasking abilities, a positive attitude, and ethical decision making. Skilled in active listening and creative thinking, aiming to leverage these competencies to drive organisational success and foster positive client relationships.
Overview
2
2
years of professional experience
Work History
Customer service associate
Allianz Service Mauritius
Ebene, Mauritius
04.2023 - Current
- Streamlined communication channels for improved customer experience.
- Adhered strictly to policies and procedures for continued company compliance.
- Obtained feedback from customers to improve service experience.
- Employed active listening and product expertise to successfully resolve inbound queries.
Education
BA Hons Law and Management
Open University of Mauritius
Mauritius 01.2023 -
Skills
- Resource optimisation
- Customer relationship management
- Multi-tasking
- Positive attitude
- Ethical decision making
- Active listening
- Creative thinking
Timeline
Customer service associate
Allianz Service Mauritius
04.2023 - Current
BA Hons Law and Management
Open University of Mauritius
01.2023 -
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