BEGUE Marie Wendy Joana
Pailles , Cite GRNW
Summary
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Efficient Cashier Manager with relevant experience in managing cash handling procedures, coordinating cashier assignments and improving store operations. Strengths include strong leadership abilities, inventory management skills and customer service expertise. Have contributed to enhancing operational efficiency and minimizing discrepancies in previous roles. Possess exceptional problem-solving capabilities and adept at multitasking in fast-paced retail environments. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
12
12
years of professional experience
Work History
Responsable De Caisse
Mr Bricolage
Emerald Park Trianon
05.2024 - Current
- Managed and trained cashiers on proper cash handling procedures.
- Performed regular reconciliation of cash drawers to ensure accuracy of funds.
- Maintained accurate records of daily transactions, including deposits and withdrawals.
- Ensured compliance with all company policies, procedures and regulations regarding cash management.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
- Coordinated with other departments such as accounting and finance when needed.
- Adhered to all safety protocols to protect customers, employees and company assets from theft or damage.
Chef De Rayon ( Ventes)
Mr Bricolage
Emerald Park Trianon
11.2022 - 05.2024
- Assurer le bon maintien du rayon en assurant les 3 P Plein, Prix , Propre
- Recevoir les clients et les conseillers sur les produits du magasin
- Assurer un bon Inventaire tournants des produits en Rayon et en Reserve
Cashier ( Hotesse De Caisse)
Mr Bricolage
Emerald Park Trianon
05.2018 - 10.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Helper - Envelope
Pack Line Ltd ENL Group
Pailles
08.2012 - 07.2013
- Provided assistance to customers with inquiries, requests and complaints.
- Verified that all items on the sales floor were properly priced and tagged correctly.
Education
Some College (No Degree) -
DAV COLLEGE
Port LouisSkills
- Flexibility
- Self-Motivated
- Good Communication Skills
- Time Management
- Issue Resolution
- Operations leadership
- POS System Troubleshooting
- Staff Training
- Shift oversight
- Till Counting
- Attention to Detail
- Point of sale systems
- Retail Operations
- Client Orientated
Timeline
Responsable De Caisse
Mr Bricolage
05.2024 - Current
Chef De Rayon ( Ventes)
Mr Bricolage
11.2022 - 05.2024
Cashier ( Hotesse De Caisse)
Mr Bricolage
05.2018 - 10.2022
Helper - Envelope
Pack Line Ltd ENL Group
08.2012 - 07.2013
Some College (No Degree) -
DAV COLLEGE
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