LOUIS DENIS LAPURETE
BRAMSTHAN
Summary
Experienced professional with a strong foundation in computer fundamentals, technical support, and troubleshooting. Proficient in hardware configuration, software installation, system maintenance, and addressing security issues. Demonstrates expertise in HTML, Front Page, and various office software including Word, Spreadsheet, Paint, Database, Internet and Email. Adept at handling billing and cash transactions with familiarity in reservation software. Possesses storytelling expertise, dance choreography skills, and basic acrobatics. Proven team leadership abilities with a focus on customer service and inventory control within restaurant operations.
Driven Chef de Rang with knack for enhancing guest experiences and improving service standards. Elevated team performance through hands-on training and leadership, resulting in smoother operations during peak hours. Recognized for exceptional communication and problem-solving skills, ensuring seamless coordination between kitchen and front-of-house staff.
Overview
11
11
years of professional experience
1
1
Certification
Work history
Chef de rang
Constance Ephelia hotel
port launay, Seychelles
2022.02 - 2026.01
- Improved restaurant workflow through diligent maintenance of clean and organised work area.
- Participated in regular staff meetings, contributing ideas for improved operations and guest experience.
- Ensured efficient setup of tables prior to service period for smooth operation.
- Liaised effectively with other waitstaff for seamless team performance.
- Remained calm under pressure during peak hours, providing impeccable service despite high demands.
- Dealt with customer complaints promptly, ensuring satisfaction and retaining business.
- Streamlined order processing by quickly relaying accurate information between waiting staff and kitchen.
- Helped create an inviting atmosphere through polite, friendly interactions with customers.
- Demonstrated thorough knowledge of menu items for informed recommendations to guests.
- Maintained detailed knowledge of daily specials to provide accurate information to guests.
- Assisted in training new staff members to maintain consistent service standards.
- Handled cash payments accurately, minimising errors and discrepancies at end-of-day tallying.
- Effectively communicated with kitchen staff for seamless coordination of orders.
- Greeted and seated guests on arrival in line with company standards and procedures.
- Attended to customer needs and queries relating to allergies and special dietary requirements.
- Skilfully handled customer complaints, communicating necessary dish amendments to kitchen staff to meet customer preferences.
Waiter and Sport Entertainer
Constance C Mauritius resorts Hotel
Flacq , Mauritius
2018.02 - 2022.01
- Performed at various venues to enhance public engagement in cultural activities.
- Maintained consistent energy throughout shows with physical preparation and vocal warm-ups.
- Stayed up-to-date on trending entertainment genres to keep acts relevant and appealing.
- Attended workshops regularly to refine acting skills thus maintaining competitive edge.
- Developed unique acts for each performance, ensuring freshness in entertainment.
- Practised routines diligently resulting in flawless live performances.
- Helped reduce waiting times by swiftly clearing tables after use.
- Mitigated complaints effectively by empathetically listening and offering solutions.
- Relayed feedback from customers to management for continuous improvement.
- Maintained knowledge of menu items, leading to accurate order taking.
- Remained calm under pressure, ensuring better performance during peak hours.
- Explained dish components clearly to inform customers' decisions.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Managed table settings for optimal dining experience.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Delivered excellent customer service through friendly and polite interaction.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
Fitness Instructor
Constance Belle Mare Plage Hotel
Flacq , Mauritius
2019.09 - 2019.11
- Enhanced understanding of body mechanics amongst clients through simple explanations of each exercise's benefits and risks.
- Provided expert guidance for improved health and wellness.
- Facilitated injury prevention via instruction on safe exercise practices.
- Adapted training methods to suit individual fitness levels or health concerns, making exercise accessible to all participants.
- Fostered a community spirit within the gym through fun, interactive group sessions.
- Encouraged consistency in workouts by creating an encouraging atmosphere where everyone felt comfortable and motivated..
supervisor entertainer
Constance Tsarabanjina Hotel
Madagascar, Madagascar
2019.06 - 2019.08
- Managed equipment procurement, ensuring high-quality standards were met.
- Organised sports tournaments to boost local tourism.
- Devised innovative fundraising initiatives, resulting in increased resources for the club.
- Fostered a positive team culture through motivational leadership techniques.
- Conducted comprehensive risk assessments at sporting venues, safeguarding all participants' well-being.
- Facilitated regular team meetings to promote open communication and teamwork.
- Coordinated travel arrangements for away games ensuring smooth logistics.
- Built positive relationships with clients to encourage continued class attendance.
- Communicated and enforced safety procedures.
- Planned fun exercise classes for varying ages, abilities and fitness levels.
- Motivated and enthused participants to reach fitness goals through positive reinforcement.
- Monitored participants closely to maintain safe exercise practices.
- Demonstrated safe equipment use for minimised risk of injury or damage.
- Explained exercises clearly to help clients move safely with maximum effort and results.
Waiter
Constance Lemuria Hotel
Parlin, Seychelles
2018.10 - 2018.11
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Helped reduce waiting times by swiftly clearing tables after use.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Liaised with kitchen staff for prompt order delivery to customers.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Maintained knowledge of menu items, leading to accurate order taking.
- Remained calm under pressure, ensuring better performance during peak hours.
- Accommodated special dietary requests, enhancing customer dining experience.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Handled payment transactions to guarantee smooth customer checkout process.
- Explained dish components clearly to inform customers' decisions.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Managed table settings for optimal dining experience.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
Waiter
Constance Prince Maurice Hotel
Flacq , Mauritius
2015.10 - 2017.12
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Helped reduce waiting times by swiftly clearing tables after use.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Liaised with kitchen staff for prompt order delivery to customers.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Maintained knowledge of menu items, leading to accurate order taking.
- Remained calm under pressure, ensuring better performance during peak hours.
- Accommodated special dietary requests, enhancing customer dining experience.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Handled payment transactions to guarantee smooth customer checkout process.
- Explained dish components clearly to inform customers' decisions.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Managed table settings for optimal dining experience.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Relayed feedback from customers to management for continuous improvement.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Trainee
CCA INTERNATION
Port Louis, Mauritius
2015.04 - 2015.05
- Streamlined communication with customers to understand needs better.
- Enhanced customer experience by delivering personalised service.
- Managed high volume of incoming calls, providing efficient customer service.
- Maintained call centre efficiencies, ensuring clear, effective communication with all departments.
- Used outstanding problem-solving and communication skills to appease dissatisfied customers.
Education
National Certificate Level 3 - Restaurant and Bar Service
Mauritius Institute of Training And Development (MITD)
Skills
- Computer Fundamentals
- Word
- Spreadsheet
- Paint
- Database
- Internet and Email
- HTML
- Front Page
- Technical Support
- Troubleshooting
- Hardware Configuration
- Software Installation
- System Maintenance
- Security Issues
- Familiarity with restaurant operations
- Customer focus
- Billing and cash handling
- Experience with reservation software
- Basic acrobatics
- Storytelling expertise
- Dance choreography
- Team Leadership
- Inventory control
- Aqua Gym
Certification
- Mauritius Institute of Training And Development (MITD), National Certificate Level 3 in Restaurant and Bar Service
- Certificate in completing the workshop for Constance Brand Culture at Constance Prince Maurice Hotel
- Certificate in Passionate Team Member for being nominated for ‘Front of House’ at Constance C Mauritius resort
- Certificate in Professional Image by Danila Lacoste
- Certificate in First aid from Fellowship first aiders association
Langue
Français, Anglais, c
Native language
Français
Fluent
Anglais
Fluent
Personal Information
Langue
5,A1,5,A1
Affiliations
- Playing football, Gym, Playing game
Timeline
Chef de rang
Constance Ephelia hotel
2022.02 - 2026.01
Fitness Instructor
Constance Belle Mare Plage Hotel
2019.09 - 2019.11
supervisor entertainer
Constance Tsarabanjina Hotel
2019.06 - 2019.08
Waiter
Constance Lemuria Hotel
2018.10 - 2018.11
Waiter and Sport Entertainer
Constance C Mauritius resorts Hotel
2018.02 - 2022.01
Waiter
Constance Prince Maurice Hotel
2015.10 - 2017.12
Trainee
CCA INTERNATION
2015.04 - 2015.05
National Certificate Level 3 - Restaurant and Bar Service
Mauritius Institute of Training And Development (MITD)