Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Lofur Ourvashi Devi

Lofur Ourvashi Devi

Summary

  • Dedicated to offering exceptional assistance to team members and clients.
  • Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication.
  • Positive and upbeat with strong relationship-building abilities.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work history

Receptionist / Secretary

Vetocare Clinic Ltd
Curepipe, Plaines Wilhems District
10.2018 - Current
  • Answer, screen, and forward incoming phone calls.
  • Manage appointments.
  • Receive and sort daily mail/deliveries/couriers.
  • Perform other clerical receptionist duties such as file management,
  • Reduced waiting times through effective time and resource management.
  • Order clinic supplies.
  • Stock Management: Monitor and maintain inventory levels to meet customer demand.
  • Coordinate with suppliers to ensure timely delivery of goods.
  • Perform regular stock counts and reconcile discrepancies.
  • Update inventory records in the system.
  • Analyze inventory levels and make recommendations for stock replenishment or reduction.
  • Identify and implement process improvements to optimize stock management procedures.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Completed opening and closing procedures each day.

Receptionist

Bharat Telecom Ltd
Ebene
10.2017 - 09.2018
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Resolved customer complaints and answered queries about store products.

Education

Bachelor of Science - Human Resource of management and development

Open university of Mauritius
Reduit
08.2023 -

Higher school of certificate -

Maurtius College
Curepipe
01.2012 - 11.2014

Skills


  • Proficiency in office software such as Microsoft Office
  • Discretion and confidentiality in handling sensitive information
  • Attention to detail to ensure accuracy in transactions
  • Ability to work efficiently under pressure
  • Excellent communication and interpersonal skills
  • Professional demeanor and appearance
  • Strong customer service orientation
  • Ability to handle multiple tasks simultaneously
  • Proficiency in operating telephone systems and other office equipment
  • Organizational skills to manage appointments and schedules efficiently

Languages

English
Advanced
Hindi
Advanced
French
Advanced

Timeline

Bachelor of Science - Human Resource of management and development

Open university of Mauritius
08.2023 -

Receptionist / Secretary

Vetocare Clinic Ltd
10.2018 - Current

Receptionist

Bharat Telecom Ltd
10.2017 - 09.2018

Higher school of certificate -

Maurtius College
01.2012 - 11.2014

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Lofur Ourvashi Devi