Lofur Ourvashi Devi
Summary
- Dedicated to offering exceptional assistance to team members and clients.
- Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication.
- Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Receptionist / Secretary
Vetocare Clinic Ltd
Curepipe, Plaines Wilhems District
10.2018 - Current
- Answer, screen, and forward incoming phone calls.
- Manage appointments.
- Receive and sort daily mail/deliveries/couriers.
- Perform other clerical receptionist duties such as file management,
- Reduced waiting times through effective time and resource management.
- Order clinic supplies.
- Stock Management: Monitor and maintain inventory levels to meet customer demand.
- Coordinate with suppliers to ensure timely delivery of goods.
- Perform regular stock counts and reconcile discrepancies.
- Update inventory records in the system.
- Analyze inventory levels and make recommendations for stock replenishment or reduction.
- Identify and implement process improvements to optimize stock management procedures.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
- Completed opening and closing procedures each day.
Receptionist
Bharat Telecom Ltd
Ebene
10.2017 - 09.2018
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Resolved customer complaints and answered queries about store products.
Education
Bachelor of Science - Human Resource of management and development
Open university of Mauritius
Reduit 08.2023 -
Higher school of certificate -
Maurtius College
Curepipe 01.2012 - 11.2014
Skills
- Proficiency in office software such as Microsoft Office
- Discretion and confidentiality in handling sensitive information
- Attention to detail to ensure accuracy in transactions
- Ability to work efficiently under pressure
- Excellent communication and interpersonal skills
- Professional demeanor and appearance
- Strong customer service orientation
- Ability to handle multiple tasks simultaneously
- Proficiency in operating telephone systems and other office equipment
- Organizational skills to manage appointments and schedules efficiently
Languages
English
Advanced
Hindi
Advanced
French
Advanced
Timeline
Bachelor of Science - Human Resource of management and development
Open university of Mauritius
08.2023 -
Receptionist / Secretary
Vetocare Clinic Ltd
10.2018 - Current
Receptionist
Bharat Telecom Ltd
10.2017 - 09.2018
Higher school of certificate -
Maurtius College
01.2012 - 11.2014