Leckrazsingh Sachin Mohun

Senior Officer (2022 up to now)

• Directed and supervised daily operations of a 15-member team.
• Created and executed operational protocols ensuring streamlined workflows.
• Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
• Tracked progress on projects and provided timely feedback to staff members.
• Resolved customer complaints promptly, while ensuring customer satisfaction.
• Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
• Monitored employee productivity levels regularly to identify areas of improvement.
• Complied with company policies, objectives, and communication goals.
• Reviewed completed work to verify consistency, quality, and conformance.
• Maintained positive working relationships with fellow staff and management.

Datacom and Infrastructure Officer (2019-2022)

• Configured and maintained firewalls to ensure network security.
• Installed, configured, and tested network hardware and software to ensure functionality.
• Monitored system performance to identify potential issues.
• Performed routine maintenance on networking equipment such as routers, switches, bridges, and hubs.
• Resolved technical issues related to networks using troubleshooting techniques.
• Assisted in the development of strategies for data backup and disaster recovery plans.
• Created user accounts with appropriate access privileges within the network environment.
• Developed procedures for monitoring changes in the networking environment and responding accordingly.
• Conducted research into emerging technologies to make recommendations regarding their implementation.
• Managed all aspects of LAN and WAN design, including physical layout, IP addressing scheme, routing protocols, segmentation strategies, and bandwidth management.
• Created detailed documentation of all configurations and settings related to networking infrastructure.
• Tested new products or services before deployment to verify compatibility with existing networks.
• Ensured that all security measures are up-to-date according to industry standards.

• Provided technical support to users via telephone or remote access.
• Monitored system performance and implemented preventive maintenance procedures.
• Assisted with the deployment of new applications and updates to existing applications.
• Implemented security measures such as firewall configuration and virus protection software installation and updates.
• Configured routers, switches and wireless access points for LANs and WANs.
• Participated in team meetings to discuss project status updates.
• Provided training sessions for end users on how to use various software programs.
• Performed troubleshooting on networking and connectivity issues to restore connections and network access.
• Supervised and directed workers engaged in installation of data communication equipment and software.

• Resolved customer complaints regarding telephone service or technical issues.
• Replaced faulty components in telecommunications systems as needed.
• Responded quickly to emergency situations involving telecommunications systems malfunctions or outages.
• Implemented changes based on feedback from customers about telecom services or products.
• Installed network interface devices and rearranged inside wiring.
• Measured, cut, spliced and installed wires and cables.
• Briefed customers on equipment, usage and product specification.

• Installed and maintained electrical equipment in accordance with industry standards.
• Troubleshot, repaired, and tested electrical systems and components such as motors, switches, relays, circuit breakers, transformers, andgenerators.
• Performed preventative maintenance on all electrical equipment to ensure optimal performance.
• Programmed PLCs for various applications including HVAC systems, conveyor belts, pumps, and other automated machinery.
• Interpreted diagrams and drawings to install conduit runs for new construction projects.
• Repaired faulty wiring in existing buildings according to local codes and regulations.
• Conducted safety inspections of all electrical systems to detect potential problems before they occur.
• Troubleshot electrical issues using appropriate testing devices.
• Performed general electrical maintenance.
• Performed troubleshooting and diagnosis on malfunctioning systems or components.