Leckraj Singh Bajnathsingh
1 Bis Mahadeo Biltoo Street Beau Bassin
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
27
27
years of professional experience
Work History
Head of International Banking
ABC Banking Corporation Ltd
08.2011 - 07.2023
- Regular business trip in Middle East/Asia/Europe
- Manage cross border transactions and international desks to manage international Banking foreign currency deposit
- Facilitates and coordinates the international banking operation
- Develops new and improves existing products and services
- Participates in the design and development of international banking operation plan, programs, policies and procedures
- Develops relationship with Correspondent banks
- Determine strategies to grow portfolio
- Determine key relationships to build within client organizations
- Possess ultimate responsibility for ensuring international banking activities are carries out in accordance with all regulatory, legal and governmental regulations
- Partner with products specialist( Treasury and Trade finance Department) to provide compelling solutions to customers to close transactions
- Partner with other banking business (Retail banking, Private banking Wealth Management Company and Fiduciary companies) to ensure ongoing and appropriate communication to support overall client
- Lead of team of 25 staff in International Banking Division
- Build client database as well as deposit foreign currency deposit
- Dealing with Treasury for Forex transaction
- Dealing with local and foreign introducer's worldwide
- Involved in staff recruitment, development and training
- Carrying out disciplinary measure against staff
- Attending trade shows, exhibitions and conference international level
- Help in the setting up of Dubai (DIFC) and Hong Kong Representative Offices.
- Developed strategic plans for day-to-day financial operations.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Developed and updated databases to handle customer data.
- Trained staff on operating procedures and company services.
- Implemented and developed customer service training processes.
RELATIONSHIP MANAGER
AfrAsia Bank Ltd
09.2009 - 01.2011
- Finding various new businesses opening & arranging promotional programs to get commercial business and attain set goals
- Assessing market, current trends in market, finding competitors, also giving suggestions for product improvement
- Designing and applying various methods to accomplish targets on monthly, quarterly, and yearly basis
- Recognize potential customers, creating business from the old accounts and reaching profitability level and sales growth
- Deals with all entities such as GBC& Authorise Companies, Trust, Foundation, foreign entities, IBC, Private Customers worldwide
- Review reports received for excesses and resolve before prescribed time
- Weekly presentation of the product and services to Offshore Management companies and Foreign companies
- Log and create written responses to customer complaints with root cause analysis
- Deal with Existing and prospective FII – sub accounts clients
- Giving rates ,prepare proposal and disbursement for Buyer's Credit in India
- Putting in place new pricing tariff to the pricing committee and support any issues
- Check and sign off all new application, credit card application and loan approval
- Comply with AfrAsia Bank operational risk & rigour requirement, KYC requirements and anti-money laundering regulations
- Help Twiga Corp ( a bank in Tanzania) for their marketing side
Head of KYC/Onboarding
Barclays Bank Mauritius/ Barclays Bank Seychelles/ Barclays Bank Ghana/ Banque de Kigali Rwanda
11.2003 - 08.2009
- Being a central point of information for business relationship related matters
- Identifying, acquiring, developing and maintaining customer relationships
- Delivering excellent customer service
- Coming up with ideas to improve customer relationships
- Planning projects and activities systematically in line with business priorities
- Maintaining up to date knowledge of competitor activity, product and services
- Attending and contributing at sales meetings
- Measuring customer satisfaction levels
- Keeping in touch with customers through personal visits, telephone calls and correspondence
- Creating cross sell and up sell opportunities
- Setting up meetings with new clients
- Ability to explain complex information clearly and simply
- Ability to work on own initiative, setting own priorities and working to defined deadlines
- Presentation to Offshore management companies
- Meeting with international customer for opening of all types of entities
- Experience in the Global Custody Department (Foreign clients)
- Comply with the KYC and other intake policies in place for Barclays Group
Sales Executive
Bowman International Ltd
01.1997 - 01.1999
- Dealing with worldwide customer for opening of accounts for American Sport and Canadian sports
Education
Post Graduation - BUSINESS ADMINISTRATION
Wales University
CERTIFICATE IN TOURISM AND HOSPITALITY STUDIES– Association of Business Executives -
Association of Business Executives
Spreadsheet And Words - First Call -
Pitman Qualifications
2016
Skills
- Managing Operations and Efficiency
- Overseeing Employees
- Key Performance Indicators (KPI)
- Strategic Planning
- Event Planning
- Target Segmentation
- Customer Acquisition
- Team Recruiting and Onboarding
- Strategic Networking
- Client Relationship-Building
- Team Leadership
- Competitor Monitoring
Accomplishments
- International Accolades
- Euromoney Awards in 2014 and 2015 - Best private Bank In Mauritius in the Offshore Services.
- Global Banking and Finance Reviews
- Capital Finance International
- Certificate in Anti Money Laundering from Baker Platt
- Endorser course from Baker Platt on the assessment of recognized management companies in Mauritius
- Certificate of participation from CAPFOR (MQA Approved) ‘communicate with assertive communications'
- Certificate of attendance for Step Indian Ocean Conference 2011' Global Private Client Crossroads Mauritius
2014/2015- Best Bank for International banking services in Mauritius
2015/2016/2017 - Best Offshore Services bank in the Indian Ocean
Additional Information
- Holder of the Gold Award Medal for the Duke of Edinburg Award Scheme
- Silver Medal in the National/African Weightlifting Championship in 1994.
Timeline
Head of International Banking
ABC Banking Corporation Ltd
08.2011 - 07.2023
RELATIONSHIP MANAGER
AfrAsia Bank Ltd
09.2009 - 01.2011
Head of KYC/Onboarding
Barclays Bank Mauritius/ Barclays Bank Seychelles/ Barclays Bank Ghana/ Banque de Kigali Rwanda
11.2003 - 08.2009
Sales Executive
Bowman International Ltd
01.1997 - 01.1999
Post Graduation - BUSINESS ADMINISTRATION
Wales University
CERTIFICATE IN TOURISM AND HOSPITALITY STUDIES– Association of Business Executives -
Association of Business Executives
Spreadsheet And Words - First Call -
Pitman Qualifications
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