Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
ADDITIONAL INFORMATION
Timeline
Generic

Lavi Joynauth

Grand Port

Summary

Enthusiastic and service-oriented professional with over 20 years of experience in hospitality and Customer service across Hotels, Luxury cruise ships and corporate environments. Skilled in delivering premium guest experiences, resolving issues with empathy, and adapting to multicultural settings. Seeking to bring dedication, professionalism, and interpersonal skills to Emirates as part of the cabin crew team.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Junior Data analyst

Apollo Blake Solution LTD
01.2023 - Current
  • (Auditing invoices/Prepare Clients & Driver Reports/Comdata/IMOD/TMSD Software.)
  • Part time Job: Growing & Selling Vegetables + Tour Guide

Seabourn Cruise Line
01.2022 - 01.2022

Customer Care Representative

Apollo Blake Solutions LTD
01.2021 - 01.2022

Waiter/Senior Waiter/Bell Captain

Seabourn Cruise Line
01.2018 - 01.2020

Bar chef

River Cruise Services LTD
01.2017 - 01.2017

Trainee Supervisor

MUGG & BEAN Restaurant
01.2016 - 01.2017

Assistant waiter/Waiter/Waiter Lead

Royal Caribbean Cruise Line
01.2010 - 01.2016

Waiter

Blue Lagoon Beach Hotel
01.2007 - 01.2010

Education

ACCA- Level I -

London College Of Accountancy
Ebene

National Trade Certificate Level 3 - Restaurant and Bar Service

Ecole Sir Gaetan Duval Hotelerie School
Ebene
09.2009

General Certificate of Education -

Unity College
Rose Bell
11.2007

Skills

  • Hospitality & Guest Experience
  • Customer Service & Problem Solving
  • Cross-Cultural Communication
  • Safety & Responsibility
  • Team collaboration & Leadership
  • Adaptability & Resilience

Certification

  • Certificate of Attendance: Basic Food Service
  • Certificate of Proficiency and Security Awareness
  • Certificate of Personal Nominated To assist Passengers In Emergency Situation (PAIE)

LANGUAGES

English
French
Hindi (Understanding only)

ADDITIONAL INFORMATION

  • Availability to relocate and travel globally
  • Experience living and working in Multicultural environments

Timeline

Junior Data analyst

Apollo Blake Solution LTD
01.2023 - Current

Seabourn Cruise Line
01.2022 - 01.2022

Customer Care Representative

Apollo Blake Solutions LTD
01.2021 - 01.2022

Waiter/Senior Waiter/Bell Captain

Seabourn Cruise Line
01.2018 - 01.2020

Bar chef

River Cruise Services LTD
01.2017 - 01.2017

Trainee Supervisor

MUGG & BEAN Restaurant
01.2016 - 01.2017

Assistant waiter/Waiter/Waiter Lead

Royal Caribbean Cruise Line
01.2010 - 01.2016

Waiter

Blue Lagoon Beach Hotel
01.2007 - 01.2010

ACCA- Level I -

London College Of Accountancy

National Trade Certificate Level 3 - Restaurant and Bar Service

Ecole Sir Gaetan Duval Hotelerie School

General Certificate of Education -

Unity College
Lavi Joynauth