Summary
Overview
Work History
Education
Skills
References
HOBBIES
Timeline
Generic

LAURENT THANTHONEE

Curepipe

Summary

A motivated professional with experience in technical support, sales, and communication. Currently studying Communication, Media & Journalism. (BA hons level)

Overview

6
6
years of professional experience

Work History

Customer Service Representative

MCB
04.2023 - 09.2025
  • Provided customer support via multiple channels, updated accounts, maintained product knowledge, and resolved customer issues related to banking products.

Compliance Agent

SPRS Golden Crew
08.2022 - 03.2023
  • Reviewed solar panel applications for completeness and compliance, identifying and reporting issues.

Fiber Optic / Network Technician & Procurement Officer

Lan Worth Mauritius Ltd
08.2019 - 08.2022
  • Managed network infrastructure, provided technical support, and handled IT procurement.

Education

Higher School Certificate - undefined

Imperial College
01.2018

Cambridge School Certificate - undefined

Floreal SSS
01.2016

Skills

  • English and French Fluent
  • Excellent interpersonal, written, and verbal communication
  • Patience and Empathy
  • Organizational Skills
  • Teamwork
  • Computer literate (Internet, Microsoft word, Excel)
  • Fast Learner with positive attitude
  • Willing to work in a challenging, dynamic and schedule shifting environment
  • Punctual

References

  • Stephane, Boucherat, MCB Contact Centre Manager, stephane.boucherat@mcb.mu, 57632400, MCB
  • Kerina, Antoo, MCB Contact Centre Supervisor, kerina.antoo@mcb.mu, 57807695, MCB

HOBBIES

Pool, Diving

Timeline

Customer Service Representative

MCB
04.2023 - 09.2025

Compliance Agent

SPRS Golden Crew
08.2022 - 03.2023

Fiber Optic / Network Technician & Procurement Officer

Lan Worth Mauritius Ltd
08.2019 - 08.2022

Higher School Certificate - undefined

Imperial College

Cambridge School Certificate - undefined

Floreal SSS
LAURENT THANTHONEE