Laetitia Grace Leung Kam Tsang
Rose-Hill
Summary
Dynamic sales professional with expertise in relationship building and cash handling, honed at Bookcourt. Enhanced customer satisfaction and increased sales through exceptional service and product knowledge. Adept at managing high-pressure situations while fostering positive client interactions, ensuring repeat business and loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Assistant
Ginny Lam
12.2024 - 02.2025
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Engaged with customers to gather feedback for improving store offerings and services.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained organized merchandise displays to optimize store layout and visibility.
- Supported inventory management by restocking shelves and conducting regular stock checks.
Food Sales Assistant
Loretto Rose-Hill
01.2023 - 07.2023
- Supported sales team in daily operations, ensuring smooth workflow and customer satisfaction.
- Assisted customers with product inquiries and provided knowledgeable recommendations to enhance purchasing decisions.
- Enhanced communication skills by interacting with diverse clientele, fostering positive customer relations and repeat business.
Education
Bachelor - Mass Communication
Curtin University Mauritius
MokaSkills
- Cash handling
- Relationship building
- Sales expertise
- Processing payments
- Customer relationship management
- Work under pressure
Certification
School Certificate
Higher School Certificate
Languages
French
Upper intermediate (B2)
English
Upper intermediate (B2)
Timeline
Sales Assistant
Ginny Lam
12.2024 - 02.2025
Food Sales Assistant
Loretto Rose-Hill
01.2023 - 07.2023
Bachelor - Mass Communication
Curtin University Mauritius
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