Désirée Romilla Marie Kristelle Anna Laboucherie
Shop Assistant
Plein Bois
Summary
Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.
Overview
24
24
years of professional experience
6
6
years of post-secondary education
Work History
Shop Assistant
New Mauritius Hotels Ltd ( Shandrani )
Le Chaland, Plaine Magnien
09.2015 - Current
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Completed daily tasks accurately and on-time to support shop needs.
- Checked incoming orders and organized new stock.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Listened to customer needs and desires to identify and recommend optimal products.
Shop Manager
Own Business
Mahebourg, Mahebourg
09.2010 - 12.2013
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Shop Assistant
New Mauritius Hotels Ltd ( Shandrani )
Plaine Magnien, Plaine Magnien
02.2001 - 07.2010
- Accepted and processed product returns.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Completed daily tasks accurately and on-time to support shop needs.
- Checked incoming orders and organized new stock.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Recommended complementary purchases to customers, increasing revenue.
- Managed efficient cash register operations.
Salesgirl
Malabar Exotics Ltd SSR Airport
Plaine Magnien, Plaine Magnien
12.1997 - 12.2000
- Accepted and processed product returns.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
School Certificate
Hamilton College
Mahebourg 01.1991 - 10.1996
Skills
Upselling and cross-selling
undefinedTimeline
Shop Assistant
New Mauritius Hotels Ltd ( Shandrani )
09.2015 - Current
Shop Manager
Own Business
09.2010 - 12.2013
Shop Assistant
New Mauritius Hotels Ltd ( Shandrani )
02.2001 - 07.2010
Salesgirl
Malabar Exotics Ltd SSR Airport
12.1997 - 12.2000
School Certificate
Hamilton College
01.1991 - 10.1996
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