Krishna Ramasawmy
Mariamen Temple Road, Lallmatie / Hari Hara 16eme Mille Forest Side
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior Consultant
Rey & Lenferna Ltd
11.2007 - Current
- Delivered high-quality solutions for clients through comprehensive research and analysis of industry trends.
- Presented findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
- Evaluated clients' needs and created plan of action to provide solutions.
- Increased client satisfaction by providing tailored services and effective problem-solving strategies.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Developed custom solutions based upon clients' strict requirements.
- Exceeded customer requirements with accurate and deliverable solutions.
- Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
- Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
- Evaluated existing business processes, recommending improvements that led to increased operational efficiency.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Collaborated with internal teams to develop customized solutions that addressed unique client needs.
- Streamlined project management processes, improving efficiency and reducing overall costs.
- Identified key areas in need of improvement and implemented plans to rectify issues.
- Created and managed project plans, timelines and budgets.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
IT Specialist
Courts Mauritius Ltd
03.2003 - 10.2007
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Collaborated closely with other departments to provide tailored technology solutions that addressed their specific needs or challenges.
- Trained employees on new technologies, increasing competency levels across the organization.
- Maintained a comprehensive knowledge of current industry trends, developments, tools, or techniques relevant to the role of an IT specialist.
- Walked individuals through basic troubleshooting tasks.
- Provided exceptional customer service by promptly addressing problems reported by endusers.
- Configured hardware, devices, and software to set up work stations.
Education
Bsc Hons Management - Management
University of Technology
Diploma - Project Management
PMI
Skills
- Goal setting
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Project management
- Cross-functional teamwork
- Project planning
- Customer relationship management (CRM)
- Performance management
- Staff development
- Sales techniques
- Policy implementation
- Conflict resolution
- Schedule preparation
- Sales management
- Workforce management
- Performance evaluations
- Business administration
- Marketing
- Negotiation
- Product management
- Budget control
- Business development
- Business planning
- Key performance indicators
- Contract management
- Clear communication
- Safety procedures
- Recruiting and interviewing
- Data analysis
- Risk management
- Partnership development
- Competitor research
- Teamwork and collaboration
- Multitasking Abilities
Affiliations
- CMI
Certification
A+ Hardware
A+ Software
Comptia
ICDL
MDV Elite (China) - Technical Certification
STULZ ( Germany) - Precision HVAC
Certified Projects Professional - CMI
Certified Manager - CMI
First Aid Certification
PV System Training
Languages
English
Full Professional
French
Full Professional
Hindi
Elementary
Additional Information
- Temple Priest at Hari Hara Devasthanam, 16eme Mille Forest Side
- Task Force Coordinator - Major Hindu Religious Celebration
- Social Worker / Volunteer
- Member -Federation - Religious Bodies
Timeline
Senior Consultant
Rey & Lenferna Ltd
11.2007 - Current
IT Specialist
Courts Mauritius Ltd
03.2003 - 10.2007
Bsc Hons Management - Management
University of Technology
Diploma - Project Management
PMI
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