Komala Devi Boodhoo

* Answered incoming phone calls and addressed questions from customers and healthcare providers.

* Stocked, labeled, and inventoried medication to keep accurate records.

* Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labelling and packaging.

* Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

* Doing all the Pharmacy credit invoices total for payment at the end of the month.

* Providing training to new comers.

* Assisting customers in their monthly medications and preparing and sending orders to suppliers.

• Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Received and responded to varied questions from applicants, employees and managers and escalated difficult questions to higher - level Human Resource Employees.
• Served as a trusted point of contact for employees seeking assistance or guidance HR related matters.

• Contacted references and performed background checks.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Created and updated tracking spreadsheets using MS Excel.
• Answered phone and performed clerical duties to assist Human Resources Department.

• Managed high volume of prescriptions daily while maintaining excellent customer service and attention to details.
• Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
• Educated patients about possible drug interactions and gave special administration instructions.
• Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.