Kirti Bhagbath
Beaux Songes
Summary
To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organization goals. To become a successful professional and work in an innovative and competitive environment with a view to a long term career growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Officer
Southbond Shipping Agency Ltd
Mer Rouge
11.2023 - Current
- Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation.
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
- Monitored email accounts regularly and responded appropriately within established timeframes.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Customer Service Representative
Spacial Audio Ltd
Ebene
04.2016 - 10.2023
- Be the primary point of contact for all trial customers, answer any sales enquiries accuratly and informatively whilst coordinating technical support where necessary
- Further develop new and existing sales opportunities
- Maintain awareness of Spacial product and service developments
- Increase Spacial brand awareness through industry forums and associated outlets.
Trainee Administrative Assistant
Soft Skills Consultants (Mauritius) Ltd
Quatre Bornes
01.2016 - 04.2016
- To generate new leads and customers for training and courses.
Trainee CRM Agent
Shamal Management Services LTD
Quatres Bornes
03.2015 - 12.2015
- Customer relationship and client portfolio management.
Cashier
Courts
Tamarin
12.2014 - 12.2014
- Assist customers in sales, handling money at check-out and day-to-day cashing up at the end of shift.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
Sales Person
Casela -World Of Adventures
Cascavelle
08.2013 - 11.2014
- Inventories done once a month, entries of all articles done on POS SYSTEM
- Also assist customers during sales
- All paper works concerning products like gifts and transfers.
Reservations Assistant
Tamarina Golf Club
Tamarin
03.2013 - 08.2013
- In charge of reservations for Golf course, membership cards and payments
- Inventories and sales for the proshop was also part of the day-to-day job.
Education
Higher School Certificate - French
Swami Sivananda State Secondary School
Mauritius11.2012
School Certificate - Business Economics
Quatres Bornes State Secondary School
Mauritius11.2010
Skills
- Communication skills
- Cash handling
- Customer service
- Organizational skills
Certification
Kadosh Training Services Courses (Sep 16)
Diploma in Foundation in Travel and Tourism with Amadeus
Microsoft Word (Advanced) & Microsoft Excel (Intermediate)
Timeline
Administrative Officer
Southbond Shipping Agency Ltd
11.2023 - Current
Customer Service Representative
Spacial Audio Ltd
04.2016 - 10.2023
Trainee Administrative Assistant
Soft Skills Consultants (Mauritius) Ltd
01.2016 - 04.2016
Trainee CRM Agent
Shamal Management Services LTD
03.2015 - 12.2015
Cashier
Courts
12.2014 - 12.2014
Sales Person
Casela -World Of Adventures
08.2013 - 11.2014
Reservations Assistant
Tamarina Golf Club
03.2013 - 08.2013
Higher School Certificate - French
Swami Sivananda State Secondary School
School Certificate - Business Economics
Quatres Bornes State Secondary School
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