Kireet Ramlochun
Vacoas,Mauritius
Summary
Dedicated professional with excellent customer service and communication skills, adept at working effectively in team environments and maintaining composure under pressure. Demonstrates strong problem-solving and multitasking abilities, ensuring efficient resolution of challenges.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Customer Service Agent
Ground Handling Services (Mauritius) Ltd
2025.04 - 2026.05
- Meet and greet passengers and Visitors.
- Attend to check in of passengers.
- Performed duties related to boarding, seat allocation, cancellation or rerouting.
- Provide information to passengers, with regards to Flight Schedules, delays and rescheduling.
Automotive detailer
Mario Michel And Sons Ltd (Shine My Ride)
2023.12 - 2025.03
- Automotive paint detailing, valeting, application of ceramic coating.
- Planning of weekly schedule for the garage, inclusive of appointment booking and confirmation.
- Act as the main point of contact between clients and workshop.
- In charge of vehicle delivery post completion of job.
- Ensure appropriate level of customer service and appropriate liaison between customers and workshop.
Education
Higher School Certificate -
Adventist College
School Certificate -
Adventist College
Skills
- Excellent customer service and communication skills
- Ability to work effectively in team
- Able to remain calm under pressure
- Good problem-solving and multitasking abilities
Certification
- ICT PRINCIPLE - PROFICIENCY, Wisdom In Tech
- January 2016
- Introduction to Computer
- Word Processing
- Spreadsheet
- Database
- Internet
- Internet and Computing Core Certification (IC³) Programme
- October 2017
Timeline
Customer Service Agent
Ground Handling Services (Mauritius) Ltd
2025.04 - 2026.05
Automotive detailer
Mario Michel And Sons Ltd (Shine My Ride)
2023.12 - 2025.03
Higher School Certificate -
Adventist College
School Certificate -
Adventist College