Kiara Sohun
Beau-Bassin,PW
Summary
Dynamic Sales Assistant with a proven track record at Jinchi uniform shop, excelling in customer service and team collaboration. Recognized for enhancing product visibility and resolving customer inquiries effectively. Skilled in multitasking and conflict resolution, consistently delivering a positive shopping experience while maintaining an organized sales environment.
Highly motivated Sales Assistant with relevant background in retail and customer service. Offer strengths in communication, problem-solving, and relationship-building that drive sales growth. Notable success in previous role includes contributing to increased revenue through effective product promotion and upselling techniques. Proven ability in managing tasks efficiently and delivering exceptional service to customers.
Overview
2026
2026
years of post-secondary education
Work History
Sales Assistant
Jinchi uniform shop
Beau bassin
12.2024 - 12.2024
- Organized merchandise displays to enhance product visibility and accessibility.
- Assisted customers in selecting uniforms and sizes based on their needs.
- Collaborated with team members to ensure efficient store operations daily.
- Helped restock shelves and keep the shop clean and organized.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided assistance with product selection.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Assisted customers with returns, exchanges and refunds.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of the sales floor area at all times.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Replenished merchandise on shelves as needed throughout the day.
- Recommended, selected and located merchandise based on customer desires.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Provided excellent customer service to clients in person and over the phone.
Education
Sir Abdool Raman Osman
Phoenix Skills
- Customer service
- Team collaboration
- Communication skills
- Positive attitude
- Flexibility
- Conflict resolution
- Multitasking
Languages
Creole
First Language
English
Advanced (C1)
C1
French
Advanced (C1)
C1
Accomplishments
- First aid certificate- Successfully completed training in first aid and CPR.
- Teamwork Awards- Recognised for outstanding collaboration and winning "Les dangers routières" competition
Affiliations
- Volunteered at fancy fair and temple places for assisting with organisation and individual support.
Timeline
Sales Assistant
Jinchi uniform shop
12.2024 - 12.2024
Sir Abdool Raman Osman