Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Khoshvinayak Mohadoo

Khoshvinayak Mohadoo

Tamarin Road Chamouny

Summary

Hardworking and knowledgeable professional well-versed in using scripts and personal expertise to address diverse customer concerns. Self-motivated and independent in sourcing and implementing solutions. Good conflict mediation and multitasking abilities.

Overview

5
5
years of professional experience

Work History

Costumer Service Agent

ground2air
Plaine Magnien
09.2024 - Current
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Developed strategies for handling difficult customers effectively while maintaining professionalism.
  • Created reports detailing customer interactions for management review.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Investigated and solved routine and complex customer issues to earn repeat business.

Web Content Manager

Sugoi Resto
Grand Baie, Riviere Du Rempart
07.2024 - Current
  • Wordsmithed original platform-specific content appealing to target audiences.
  • Worked closely with marketing teams in order to develop targeted campaigns that drive more qualified visitors towards our websites.
  • Created, edited, and published website content across multiple channels.
  • Ensured compliance with web standards and accessibility guidelines.

Young Volunteer Ambassadors at Metro Express

MEL
Port Louis
10.2022 - 01.2023
  • Conferred with other managers to identify trends or key group interests or concerns.
  • Coached client representatives in effective communication with public or employees.
  • Built customer confidence by actively listening to concerns and giving appropriate feedback.

Web Content Manager

Seacret Bay
Pereybere Beach
02.2021 - 02.2022
  • Worked closely with marketing teams in order to develop targeted campaigns that drive more qualified visitors towards our websites.
  • Created, edited, and published website content across multiple channels.
  • Developed processes for tracking, monitoring, and reporting on website performance metrics.

Front Office Receptionist

Seacret Bay
Pereybere Beach
01.2020 - 01.2021
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Ensured that front desk area was well organized at all times.
  • Monitored and ordered office supplies, ensuring adequate stock levels.
  • Determined needs of visitors and provided information or solutions.

Education

Diploma of Civil Aviation - (Training Solution For Airport And Aviation Indust

G2ACamas
Curepipe, Plaines Wilhems District
09-2024

Level 2 Diploma in Light Vehicle Maintenance - Competency in Routine Light Vehicle Maintenance Kn

Vocational Training School
Vacoas, Plaines Wilhems District
01-2022

Imperial College
Curepipe
01-2018

Rambasant Sewpal Govt School Chamouny
Chemin Grenier, Savanne District
01-2007

Skills

  • Customer service
  • Problem solving
  • Team collaboration
  • Time management

Accomplishments

  •  At easy with technologies and computer.
  •  Motivated and always being helpful

Languages

French
First Language
English
Upper Intermediate (B2)
B2

Timeline

Costumer Service Agent

ground2air
09.2024 - Current

Web Content Manager

Sugoi Resto
07.2024 - Current

Young Volunteer Ambassadors at Metro Express

MEL
10.2022 - 01.2023

Web Content Manager

Seacret Bay
02.2021 - 02.2022

Front Office Receptionist

Seacret Bay
01.2020 - 01.2021

Diploma of Civil Aviation - (Training Solution For Airport And Aviation Indust

G2ACamas

Level 2 Diploma in Light Vehicle Maintenance - Competency in Routine Light Vehicle Maintenance Kn

Vocational Training School

Imperial College

Rambasant Sewpal Govt School Chamouny

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Khoshvinayak Mohadoo