Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

kheshwini ramdin deena

port louis,Mauritius

Summary

Dynamic and reliable professional with a strong understanding of liquor laws and exceptional plate carrying technique. Demonstrates punctuality, reliability, and positive assertiveness in all tasks. Proficient in cash handling and multitasking, with extensive telemarketing experience and a proven track record of target achievement. Skilled in active listening, building client trust, and delivering excellent customer service. Fluent in multiple languages with strong sales reporting capabilities. Committed to leveraging skills to enhance customer satisfaction and drive sales success.

Skilled Sales Representative well-versed in sales, customer service and management. Demonstrated track record of success in generating new revenue streams while building customer loyalty and retention.

Offering strong communication and interpersonal skills, with knack for building relationships and understanding customer needs. Knowledgeable about sales processes and eager to apply problem-solving abilities to drive results. Ready to use and develop negotiation, customer service, and time management skills in sales representative role.



Overview

7
7
years of professional experience
6
6
years of post-secondary education

Work history

assistant waiter

msc cruises
overseas, overseas
03.2024 - 10.2024
  • Collaborated closely with fellow wait staff fostering a supportive team environment.
  • Managed high volume workloads during busy periods without compromising on service quality.
  • Helped maintain inventory of supplies to avoid shortages during busy periods.
  • Took accurate food and drink orders for fewer mistakes and faster service times.

asisstant waiter

msc cruises
overseas, overseas
03.2023 - 08.2023
  • Conveyed customer feedback to management, resulting in improved food quality and service standards.
  • Facilitated efficient orders delivery by timely communicating special dietary requirements to the kitchen staff.
  • Maintained cleanliness and orderliness of dining area for enhanced customer experience.

Sales representative

springfield
port louis
08.2021 - 01.2022
  • Optimised sales presentations using persuasive communication techniques.
  • Educated customers about product features and benefits, driving informed purchasing decisions.
  • Collected and processed payments.
  • Built lasting relationships with clients through customer service interactions.
  • Helped resolve client problems quickly with superior customer service.
  • Responded to telephone and in-person requests for information.
  • Delivered exceptional customer service, addressing customer queries and handling customer complaints.

salesgirl

body and soul
port louis
01.2019 - 07.2019
  • Facilitated seamless shopping experiences by guiding customers through the buying process.
  • Assisted clients in making informed purchasing decisions by providing product knowledge.
  • Handled cash transactions whilst maintaining accurate financial records.
  • Focused on visual merchandising strategies, contributing to an attractive store environment that encouraged purchases.

Sales representative

woolworths
grand baie
10.2017 - 01.2018
  • Promoted up-sell opportunities during customer interactions, boosting overall revenue generation.
  • Educated customers about product features and benefits, driving informed purchasing decisions.
  • Fostered strong customer relationships through exceptional service.
  • Provided after-sales support, enhancing customer satisfaction and loyalty.
  • Participated in team-building activities, promoting a harmonious work environment.
  • Resolved customer concerns promptly to maintain satisfaction.

Education

A-Levels - ART SIDE

lady sushil ramgoolam sss
Triolet, Pamplemousses District
01.2013 - 10.2018

Skills

  • Liquor laws understanding
  • Plate carrying technique
  • Punctuality reliability
  • Positive assertiveness
  • Cash handling proficiency
  • Multitasking proficiency
  • Telemarketing experience
  • Target achievement
  • Active listening in sales
  • Building client trust
  • Fluency in multiple languages
  • Sales reporting capabilities
  • Customer Service

Languages

English
Fluent
Hindi
Fluent
French
Fluent
Italian
Beginner

Affiliations

  • swimming
  • gaming
  • travelling
  • reading

Timeline

assistant waiter

msc cruises
03.2024 - 10.2024

asisstant waiter

msc cruises
03.2023 - 08.2023

Sales representative

springfield
08.2021 - 01.2022

salesgirl

body and soul
01.2019 - 07.2019

Sales representative

woolworths
10.2017 - 01.2018

A-Levels - ART SIDE

lady sushil ramgoolam sss
01.2013 - 10.2018
kheshwini ramdin deena