KHEMRAJ BUNDHOOSING
UNION PARK
Summary
Results-driven professional prepared for role with strong history in customer service administration. Known for effectively managing customer interactions and ensuring satisfaction. Collaborative team player who adapts to shifting priorities, showcasing skills in communication and problem-solving.
Overview
16
16
years of professional experience
Work History
Customer Due Dilligence Analyst
Checkout.com Ltd
01.2025 - Current
- Acting as First Line of Defense between customers and the company.
- Onboarding of clients from the international market.
- Periodic Review of existing customers, CDD and EDD customers.
- Attending and requesting RFIs among different departments and external bodies as well.
- SLAs compilation and updating on a daily basis.
- Daily meetings in regards to goals and tasks with team and minutes.
- Remediation exercises of a given portfolio of customers.
Anti Money Laudering Analyst
Afrasia Bank Limited
02.2023 - 12.2023
- Onboarding of clients , individuals and corporate ones.
- Periodic Review of existing clients.
- Remediation of information for existing clients.
- Attending RFIs from regulatory bodies and correspondant banks
- Report complilation for Bank of Mauritius purpose.
- Transaction Monitoring of clients while perfirming banking reviews.
Customer Services Administrator
VISTRA Mauritius and VISTRA Luxembourg
08.2022 - 02.2023
- Acting as first line of communication between Investors and VISTRA
- Delivering daily, weekly, and monthly TAT, MI’s regarding work progress
- Internal communication between compliance and other departments
- External communication with Private Equity investors, both individual and corporate
- Remediations of investors’ folders
- Periodic Review based on risk level of investors
- Participating and executing new strategic projects from another Jurisdiction, Luxembourg
Data Services, Client Due Diligence
Standard Bank (Mauritius)
01.2018 - Current
- Account opening, onboarding new clients local and international at corporate level
- Account maintenance, handling customer amendments time to time
- Updating KYC information, resolutions clauses in regards to authorized persons and directorship
- Attending customer related queries both internal, external and finding solutions to resolve those queries in a given lapse of time
- Communication at different levels, between departments, with managerial level and groups
- KYC related screening on organizations and individuals in our books
- Operating the Client due diligence systems to run daily business and operations
- Compiling reports on Microsoft Excel, monthly basis
- Participating in new projects devised by Standard Bank for innovating work strategies
- Leadership tasks in absence of Team leader in delegating work and planning daily schedule
Payments Officer
Standard Bank Mauritius
12.2015 - 12.2019
- Executing payments outwards and inwards directly to clients via online banking systems
- Vetting details where client payments need to be sent
- Executing payments via Swift system, an international standard for banking system
- Attending to queries related to clients directly and providing solutions at earliest possible
- Preparing reports for regulatory bodies daily, weekly and monthly
- Participate in developing banking strategies for efficient way of operating payment tasks
Payroll agent
Ceridian Outsourcing
12.2008 - 07.2009
- Working in the Canadian OPS department payroll system where data are collected for analysis prior to issue pay statements to client
- Analysis of data obtained by mail for salary purpose in offshore companies
Team Lead
Barclays Bank
08.2008 - 12.2008
- Retail banking, promoting bank products
- Customer service
Education
Commonwealth Executive Masters in Business Administration - Quality Management, Business Behavior, Strategic Management, Disaster Management, Project Management
Open University of Mauritius
BSC Hons Management - Project Management, Leadership, Quality Management, Marketing, Human Resources, Operations Management
University of Mauritius
Skills
- Analytical skills
- Communication skills
- Proactive and rapid learner
- Multitasking
- Microsoft Office (Word, Excel and PowerPoint)
- Problem solving
- Management skills
LANGUAGES
English
French
Hobbies and Interests
Running, Swimming, Cycling
Timeline
Customer Due Dilligence Analyst
Checkout.com Ltd
01.2025 - Current
Anti Money Laudering Analyst
Afrasia Bank Limited
02.2023 - 12.2023
Customer Services Administrator
VISTRA Mauritius and VISTRA Luxembourg
08.2022 - 02.2023
Data Services, Client Due Diligence
Standard Bank (Mauritius)
01.2018 - Current
Payments Officer
Standard Bank Mauritius
12.2015 - 12.2019
Payroll agent
Ceridian Outsourcing
12.2008 - 07.2009
Team Lead
Barclays Bank
08.2008 - 12.2008
BSC Hons Management - Project Management, Leadership, Quality Management, Marketing, Human Resources, Operations Management
University of Mauritius
Commonwealth Executive Masters in Business Administration - Quality Management, Business Behavior, Strategic Management, Disaster Management, Project Management
Open University of Mauritius
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