Khema Devi Caumul-Banee
Beau Bassin-Rose Hill,PW
Summary
Dynamic administrative professional with a proven track record at Laurelton Diamonds Mauritius Ltd, excelling in data analysis and customer service. Skilled in financial reporting and task coordination, I implemented performance tracking systems that enhanced operational efficiency. Adept at digital marketing, I consistently delivered high-quality results while optimizing workflows.
Experienced in administrative tasks such as data entry, filing, and managing correspondence. Strengths include strong organizational skills, ability to manage multiple tasks simultaneously and adapt quickly to new processes. In previous roles, improved efficiency by implementing new administrative procedures that streamlined workflow.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Administrative Clerk
Courts Mammouth Head Office
Bell Village , PL
05.2025 - Current
- Digital Marketing
- Managed and optimized the company’s PrestaShop e-commerce platform, ensuring seamless product listings and updates.
- Designed high-converting marketing collateral using Canva, including banners, social media graphics, and promotional templates.
- Conducted competitive pricing analysis by cross-referencing website listings with Microsoft Business Central to ensure accuracy.
- Researched and compiled detailed product specifications to enhance online catalog quality and customer experience.
- Handled customer and business inquiries via email, ensuring timely and professional responses.
- Coordinated team tasks, delegating responsibilities to improve workflow efficiency and project delivery.
Secretary
Delcol Water Solution Ltd
Curepipe , PW
03.2025 - 04.2025
- Managed inbound and outbound communications, handling customer inquiries, resolving issues, and ensuring prompt follow-ups.
- Oversaw email correspondence, maintaining professional and efficient communication with clients.
- Assigned and monitored daily tasks for technicians, optimizing workflow and ensuring timely completion of assignments.
- Maintained accurate financial records using QuickBooks, including invoicing, accounts receivable, and payment tracking.
- Conducted debt collection efforts, following up with overdue accounts to ensure timely payments and improve cash flow.
- Participated in high-level meetings with the Board of Directors, contributing to strategic discussions and operational planning.
Production Clerk /Data Analyst
Laurelton Diamonds Mauritius Ltd
Rose Belle
01.2024 - 02.2025
- Operations & Reporting Analyst
- Performance & Compensation Management
- Designed and implemented performance tracking systems that processed bonus payouts accuracy
- Automated overtime calculation
- Business Intelligence & Reporting
- Developed and maintained comprehensive reporting suite (daily/weekly/monthly/annual) using Power BI and Excel.
- Created dynamic inventory and pipeline reports that improved stock visibility and reduced reporting time
- Designed executive presentations in PowerPoint that effectively communicated key metrics to senior leadership
- Operational Excellence
- Documented and tracked action items from management meetings, ensuring 100% follow-up on critical decisions
- Implemented 6S methodology across departments, improving workplace efficiency.
- Established digital filing system that reduced document retrieval time.
- Technical Skills:
- Power BI | Advanced Excel | Data Visualization | Process Documentation | KPI Tracking
Production Clerk
Laurelton Diamonds Mauritius Ltd
Rose Belle
08.2019 - 12.2023
- Operations & Administrative Coordinator
- Performance Analysis & Reporting: Conducted regular performance calculations and generated operational reports to support management decisions
- Meeting Coordination: Attended executive meetings, recorded minutes, and followed up on action items to ensure implementation
- Process Improvement: Implemented visual management systems and conducted Gemba walks to identify and resolve operational inefficiencies
- Payroll Support: Calculated and verified overtime hours for all employees to ensure accurate payroll processing
- Monthly Performance Reviews: Compiled and presented monthly highlights/lowlights reports with actionable improvement plans
- Document Management: Maintained organized records of achievements, reports, and compliance documentation for audit purposes
Inventory Specialist
Laurelton Diamonds Mauritius Ltd
Rose Belle
08.2014 - 10.2019
- Inventory & Logistics Coordinator
- Stock Control & Tracking: Managed the import and export of gemstones, ensuring accurate inventory records and compliance with regulations.
- Data Entry & Reporting: Processed all incoming stone shipments by recording weights, grades, and values into the inventory system, maintaining precise real-time data.
- Shipping Documentation: Prepared and verified commercial invoices, packing lists, and customs paperwork for international shipments, ensuring timely and compliant deliveries.
Inventory Coordinator
Laurelton Diamonds Mauritius Ltd
Rose Belle
07.2003 - 08.2014
- Data Management & Tracking: Accurately input and maintained diamond inventory records in the Diafactory system, ensuring real-time data integrity.
- Inventory Control: Monitored and tracked diamond series using Excel, optimizing traceability and reducing discrepancies.
- Workflow Optimization: Ensured smooth operational flow of diamonds throughout the factory, minimizing bottlenecks and delays.
- Employee Performance Tracking: Maintained detailed statistical records of staff productivity, supporting management in workforce planning.
- Daily Stock Reconciliation: Conducted end-of-day stock balancing, verifying physical inventory against system records to prevent losses.
Cashier
Jumbo
Phoenix, PW
07.2002 - 07.2003
- Ensuring that all clients are satisfied
- Provide quality service to clients
- Help the clients to the utmost
- Providing rapid service to the clients
Education
Secondary School - Science
N.Saddul College
Vacoas11-2001
CPE -
Glen-Park RCA School
Vacoas11-1995
Skills
- Data entry
- Customer service
- Financial reporting
- Task coordination
- Analyst
- Digital Marketing
- Administrative work
Languages
Creole Mauritian
First Language
English
Intermediate (B1)
B1
French
Elementary (A2)
A2
Hindi
Elementary (A2)
A2
Certification
- Power Bi
- Advance Excel
- First Aid
- Microsoft Office
Accomplishments
- 6s awards
- L-Thanks
- Recognition Award
- Attendance Award
Timeline
Administrative Clerk
Courts Mammouth Head Office
05.2025 - Current
Secretary
Delcol Water Solution Ltd
03.2025 - 04.2025
Production Clerk /Data Analyst
Laurelton Diamonds Mauritius Ltd
01.2024 - 02.2025
Production Clerk
Laurelton Diamonds Mauritius Ltd
08.2019 - 12.2023
Inventory Specialist
Laurelton Diamonds Mauritius Ltd
08.2014 - 10.2019
Inventory Coordinator
Laurelton Diamonds Mauritius Ltd
07.2003 - 08.2014
Cashier
Jumbo
07.2002 - 07.2003
Secondary School - Science
N.Saddul College
CPE -
Glen-Park RCA School