Kevin Dookhy David
Summary
Dynamic Operations Manager with a proven track record at Canal Plus Contact International, excelling in team coordination and process improvement. Skilled in technical troubleshooting and staff management, I drive service quality and optimize performance in high-pressure environments, ensuring client satisfaction and operational excellence.
Overview
16
16
years of professional experience
Work History
Operations Manager
Canal Plus Contact International
10.2024 - Current
- Oversee daily operations of the technical support department.
- Responsible for team performance, process optimization, and reporting.
- Ensure service quality meets company standards.
- Coordinate cross-functional teams and strategic initiatives.
Level 3 Technical Support
Canal Plus Contact International
06.2010 - 10.2024
- Provided technical support to clients to prevent and resolve issues.
- Maintained quality standards and met resolution deadlines.
Production Coordinator
Bata Shoes Ltd
02.2010 - 06.2010
- Managed advertising campaigns, traffic, and project execution follow-up.
Sales Assistant
Winners Ltd
11.2009 - 02.2010
Education
Design & Technology
New Eton College
Rose HillBusiness Management - Basic management fundamentals
Dublin Business College
10.2009
IT - Microsoft Office tools (Excel, Word, PowerPoint, Access)
Micro Data Info
01.2004
Alliance Française - With Honors
Skills
- Microsoft Office
- Technical troubleshooting
- Team coordination
- Process improvement
- Problem-solving
- Staff training
- Staff management
- High-pressure environments
Languages
French
English
Hobbies and Interests
- High-tech accessories
- Cooking
- Painting
Personal Information
- Date of Birth: 05/28/90
- Gender: Male
- Nationality: Mauritian
- Driving License: Yes
- Marital Status: Single
- Place of Birth: Mauritius
Driving license
Automatic car
Timeline
Operations Manager
Canal Plus Contact International
10.2024 - Current
Level 3 Technical Support
Canal Plus Contact International
06.2010 - 10.2024
Production Coordinator
Bata Shoes Ltd
02.2010 - 06.2010
Sales Assistant
Winners Ltd
11.2009 - 02.2010
Business Management - Basic management fundamentals
Dublin Business College
IT - Microsoft Office tools (Excel, Word, PowerPoint, Access)
Micro Data Info
Alliance Française - With Honors
Design & Technology
New Eton College
Similar Profiles
Selvi RajibeSelvi Rajibe
Project Manager at Canal+ ContactProject Manager at Canal+ Contact
TCHAMAGNIE PATRICKTCHAMAGNIE PATRICK
Network and System Administrator at CANAL 2 INTERNATIONALNetwork and System Administrator at CANAL 2 INTERNATIONAL
Didi Miria BATDidi Miria BAT
RESPONSABLE TECHNIQUE TNT at CANAL PLUS INTERNATIONALRESPONSABLE TECHNIQUE TNT at CANAL PLUS INTERNATIONAL
Kholofelo MatlouKholofelo Matlou
Operations Manager at LA Financial Services(pty)ltdOperations Manager at LA Financial Services(pty)ltd
Daniel GuinanDaniel Guinan
Operations Manager at KeHE Distributors LLCOperations Manager at KeHE Distributors LLC