Kevalen Krishna Murday
Belle Rose - Quatre-Bornes
Summary
Dynamic professional with experience in content creation and customer service, demonstrating strong decision-making abilities and exceptional customer engagement.
Recognized for a robust work ethic and dedication to professional development, with a focus on delivering high-quality results.
Overview
8
8
years of professional experience
Work History
Commercial and Administrative Officer
AVIS - BUDGET INTERNATIONAL RENTAL
05.2023 - Current
- Executed various finance-related administrative tasks.
- To conduct telephone calls with customers, accept requests, prepare offers and set and monitor appointments and deadlines
- Submitting payment applications and invoices
- Answering phone calls and dealing with customers' complaints
Sales Representative /Automotive Service Advisor
Fayyaz Autos Co Ltd
05.2022 - 04.2023
- Developed and maintained relationships with key clients to ensure repeat business.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Negotiated deals and handled complaints or objections.
Content Coordinator / Production Team Leader
NETLAB LTD
02.2019 - 05.2022
- Prepared, rewrote and edited copy to improve readability.
- Collaborated with other departments to develop content strategy.
- Planned contents according to publication's style, editorial policy and publishing requirements.
- Supervised a team of writers, providing feedback and guidance to improve quality.
Manager / Sales Advisor
RRS Spareparts LTD
12.2016 - 12.2018
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Customer Service Agent (Nightshift)
Call Eat Solutions LTD
01.2017 - 01.2018
- Answered customer inquiries via phone, email, and chat.
- Resolved customer complaints promptly and efficiently.
Education
High School Certificate (HSC) & School Certificate (SC) - Pass
Dr Regis Chaperon SSS / Ocep College
Curepipe01.2016
Some College (No Degree) - Network And System Administration
V-ITMI / Vega Institute
Quatre BornesSkills
- Effective Writing Skills
- Collaborative Teamwork Abilities
- Strong Numerical Aptitude
- Proficient in Microsoft Office
Hobbies and Interest
- Working on cars
- Photography
- Entrepreneurship
Entrepreneurship Business
MK Autowheel specializes in the refurbishment and customization of car steering wheels.
Timeline
Commercial and Administrative Officer
AVIS - BUDGET INTERNATIONAL RENTAL
05.2023 - Current
Sales Representative /Automotive Service Advisor
Fayyaz Autos Co Ltd
05.2022 - 04.2023
Content Coordinator / Production Team Leader
NETLAB LTD
02.2019 - 05.2022
Customer Service Agent (Nightshift)
Call Eat Solutions LTD
01.2017 - 01.2018
Manager / Sales Advisor
RRS Spareparts LTD
12.2016 - 12.2018
High School Certificate (HSC) & School Certificate (SC) - Pass
Dr Regis Chaperon SSS / Ocep College
Some College (No Degree) - Network And System Administration
V-ITMI / Vega Institute
Similar Profiles
Tsamodimo TshumeTsamodimo Tshume
Rental Sales Agent at Avis Budget Car RentalRental Sales Agent at Avis Budget Car Rental
Pau MuanPau Muan
Manager at Avis Budget Car RentalManager at Avis Budget Car Rental
Amy FischerAmy Fischer
Station Manager at James W Pierson Rental LLC (Avis Budget Group)Station Manager at James W Pierson Rental LLC (Avis Budget Group)