Keshwari Hurdoyal
Centre De Flacq,FL
Summary
Proven Senior Data Analyst with a track record of optimizing analytics systems for Green Rebel, enhancing data quality by over 30%. Skilled in forecasting, planning, and fostering team collaboration. Excelled in client engagement and customer service, significantly improving client retention and satisfaction.
Overview
2
2
years of professional experience
Work History
Senior Data Analyst
Green Rebel
08.2023 - 04.2024
- Used statistical methods to analyze data and generate useful business reports.
- Optimized data access and storage to improve performance of analytics systems.
- Developed and implemented data collection systems and other strategies to optimize statistical efficiency and data quality.
- Trained junior analysts in best practices for analyzing survey, fostering professional growth within the team.
- Identified, reviewed and evaluated data management metrics to recommend ways to strengthen data across enterprise.
Insolvency Advisor-Probation
Ebenegate
02.2023 - 04.2023
- Assisted in the development of training materials for new advisors, improving overall team performance.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Collaborated with internal teams to develop comprehensive financial plans tailored to individual client needs.
- Promoted customer loyalty programs to increase customer retention and repeat purchases.
- Enhanced client satisfaction by providing expert financial advice and personalized investment strategies.
Administrative Assistant
Ebenegate
05.2022 - 02.2023
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Bel Air SSS
Bel Air Riviere Seche, MauritiusSkills
- Forecasting and planning
- Attention to Detail
- Microsoft Word
- Customer Service
- Client Engagement
- Teamwork and Collaboration
Qualifications and Training
- Diploma in Business Management - Ongoing
- Certificate of successful participation in Marine Screening Species
Hobbies
- Hiking
- Cooking
- Reading
- Music
Timeline
Senior Data Analyst
Green Rebel
08.2023 - 04.2024
Insolvency Advisor-Probation
Ebenegate
02.2023 - 04.2023
Administrative Assistant
Ebenegate
05.2022 - 02.2023
Bel Air SSS
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