

Profile
Motivated and responsible professional with experience in retail management, customer service, and healthcare assistance. Proven ability to manage multiple stores, lead teams, handle customer relations, and maintain high operational standards. Strong communication, organizational, and problem-solving skills with a commitment to delivering excellent service.
Managed daily operations across 7 retail shops in Mauritius
Supervised staff, including roster preparation, shift planning, and task allocation
Handled and processed online orders, ensuring timely and accurate service
Managed inventory and stock levels across all branches
Monitored stock movement and ensured proper replenishment
Handled customer complaints and reviews professionally
Improved customer satisfaction through effective problem-solving
Maintained store standards, cleanliness, and product displays
Prepared reports on sales, stock, and staff performance