Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keshini Sewraj

Surinam,PW

Summary

To utilize my experience gained through various roles to support the accounting department as an account’s assistant.

Overview

3
3
years of professional experience

Work History

Cashier

Tamassa Resort
bel ombre
01.2023 - Current
  • Handling of transactions ensure balance float, amongst others.
  • Assisted guests with inquiries about services and resort amenities.
  • Handled cash, credit, and digital payments using resort's point-of-sale system.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Balanced cash drawer at end of shifts to ensure accuracy in transactions.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Issued receipts, refunds, credits or change due to customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Discounted purchases by scanning and redeeming coupons.

(casual) Spa Receptionist

Tamassa Resort
bel ombre
02.2023 - 02.2023
  • Managed appointment scheduling using spa management software efficiently.
  • Handled client inquiries and provided information about services and products.
  • Coordinated with therapists to ensure timely service delivery for clients.
  • Processed payments and maintained accurate records of transactions daily.
  • Maintained cleanliness and organization of the reception area at all times.
  • Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
  • Greeted clients warmly and ensured a welcoming atmosphere at the spa.

Shop assistant

Tamassa Resort
11.2022 - 01.2023
  • Assist customers in their purchases, promote products, amongst others.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of the shop environment for a pleasant experience.
  • Handled customer complaints professionally, ensuring satisfaction with resolutions.
  • Developed product displays to enhance visual appeal and attract guest interest.
  • Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
  • Answered phone inquiries regarding store hours, product availability, pricing.
  • Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
  • Operated the cash register to process customer purchases accurately and efficiently.

Education

BSc (Hons) - Human Resource Management

Open University of Mauritius
Curepipe
07.2025

School certificate (SC) -

DAV College
Rose Belle
01.2022

Higher School Certificate (HSC) -

Souillac SSS
souillac
01.2019

Skills

  • Strong verbal and written communication skills
  • Ability to work under pressure
  • Proficient in MS Excel
  • Teamwork and collaboration
  • Discretion and confidentiality
  • Attention to detail
  • Adaptability and flexibility
  • Customer service
  • Transaction processing
  • Team collaboration
  • Cash handling
  • Time management
  • Record maintaining
  • Sales support
  • Credit and cash transactions
  • Money handling
  • Loss prevention
  • Multitasking and organization
  • Written and verbal communication
  • Cash handling and management
  • Cash management
  • Fraud prevention awareness
  • Identification checks
  • Credit card processing
  • Patience and empathy
  • Payment posting
  • Hospitality and accommodation
  • Customer service excellence

Timeline

(casual) Spa Receptionist

Tamassa Resort
02.2023 - 02.2023

Cashier

Tamassa Resort
01.2023 - Current

Shop assistant

Tamassa Resort
11.2022 - 01.2023

BSc (Hons) - Human Resource Management

Open University of Mauritius

School certificate (SC) -

DAV College

Higher School Certificate (HSC) -

Souillac SSS

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Keshini Sewraj