Keshini Sewraj
Surinam,PW
Summary
To utilize my experience gained through various roles to support the accounting department as an account’s assistant.
Overview
3
3
years of professional experience
Work History
Cashier
Tamassa Resort
bel ombre
01.2023 - Current
- Handling of transactions ensure balance float, amongst others.
- Assisted guests with inquiries about services and resort amenities.
- Handled cash, credit, and digital payments using resort's point-of-sale system.
- Collaborated with team members to ensure smooth operations during peak hours.
- Balanced cash drawer at end of shifts to ensure accuracy in transactions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Balanced daily transactions on a computerized point-of-sale system.
- Discounted purchases by scanning and redeeming coupons.
(casual) Spa Receptionist
Tamassa Resort
bel ombre
02.2023 - 02.2023
- Managed appointment scheduling using spa management software efficiently.
- Handled client inquiries and provided information about services and products.
- Coordinated with therapists to ensure timely service delivery for clients.
- Processed payments and maintained accurate records of transactions daily.
- Maintained cleanliness and organization of the reception area at all times.
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
- Greeted clients warmly and ensured a welcoming atmosphere at the spa.
Shop assistant
Tamassa Resort
11.2022 - 01.2023
- Assist customers in their purchases, promote products, amongst others.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of the shop environment for a pleasant experience.
- Handled customer complaints professionally, ensuring satisfaction with resolutions.
- Developed product displays to enhance visual appeal and attract guest interest.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Answered phone inquiries regarding store hours, product availability, pricing.
- Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
- Operated the cash register to process customer purchases accurately and efficiently.
Education
BSc (Hons) - Human Resource Management
Open University of Mauritius
Curepipe07.2025
School certificate (SC) -
DAV College
Rose Belle01.2022
Higher School Certificate (HSC) -
Souillac SSS
souillac01.2019
Skills
- Strong verbal and written communication skills
- Ability to work under pressure
- Proficient in MS Excel
- Teamwork and collaboration
- Discretion and confidentiality
- Attention to detail
- Adaptability and flexibility
- Customer service
- Transaction processing
- Team collaboration
- Cash handling
- Time management
- Record maintaining
- Sales support
- Credit and cash transactions
- Money handling
- Loss prevention
- Multitasking and organization
- Written and verbal communication
- Cash handling and management
- Cash management
- Fraud prevention awareness
- Identification checks
- Credit card processing
- Patience and empathy
- Payment posting
- Hospitality and accommodation
- Customer service excellence
Timeline
(casual) Spa Receptionist
Tamassa Resort
02.2023 - 02.2023
Cashier
Tamassa Resort
01.2023 - Current
Shop assistant
Tamassa Resort
11.2022 - 01.2023
BSc (Hons) - Human Resource Management
Open University of Mauritius
School certificate (SC) -
DAV College
Higher School Certificate (HSC) -
Souillac SSS