Keshav Sack

Shop Attendant

Arvind Snack

11.2023 - 04.2024

Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
Provided excellent customer service, consistently receiving positive feedback from customers.
Enhanced customer satisfaction by providing friendly and efficient service at the register.
Collaborated with management to implement promotional displays that led to increased sales figures for targeted items.
Maintained in-depth knowledge of shop items to provide advice and recommendations to customers for gift selections.
Contributed to team-building efforts by collaborating with coworkers on tasks and initiatives.
Maintained a clean and organized store environment, leading to increased foot traffic.
Balanced daily cash registers accurately, preventing discrepancies in financial records.
Addressed escalated customer complaints professionally while offering appropriate solutions maintaining a positive brand image.
Performed end-of-day cleaning duties, wiping down windows and counters and sweeping and mopping shop floor.
Streamlined cashier operations through proper handling of cash transactions and credit card processing.
Handled returns and exchanges smoothly while adhering to company guidelines, ensuring customer satisfaction throughout the process.
Maximized shelf space utilization by strategically organizing products for ease of access and visibility.
Informed customers of shop promotions to encourage purchases, boosting sales Number%.
Cultivated positive first-name-basis relationships with over Number repeat customers, winning customer loyalty.
Managed restocking activities efficiently, ensuring timely availability of items for purchase during peak hours.
Assisted in boosting sales through engaging product demonstrations and personalized recommendations.
Greeted customers entering store and offered assistance with requirements.
Remained calm and composed in tense situations involving angry or upset customers.

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