Keshav Boojhawon
Dagotiere,MO
Summary
Aspiring IT Support Specialist | Microsoft IT Support Learner | Helpdesk • Microsoft 365 • Windows Troubleshooting • Networking Basics
(Background in administration, documentation, delivery Coordination)
Overview
1
1
Certification
7
7
years of post-secondary education
9
9
years of professional experience
Work History
Administrative Clerk & Delivery Driver
Hyperpharm Ltd
St.Pierre, Moka
09.2023 - Current
- Processed and maintained hospital quotations for government and private healthcare institutions, ensuring accuracy and timely submission.
- Prepared and submitted pharmaceutical import permit documentation in line with regulatory and compliance requirements.
- Coordinated with pharmacists, suppliers, internal teams, hospitals and healthcare professionals to follow up on documentation, orders and delivery requirements.
- Maintained organized records of pharmaceutical products, batch information, quotations, orders, permits and approval statuses.
- Managed confidential medical and business documentation with accuracy, discretion and attention to detail.
- Supported daily administrative and pharmacy operations by tracking documentation, resolving missing information, and ensuring required records were completed on schedule.
- Coordinated time-sensitive deliveries of medicines, medical supplies, tenders and confidential documents to hospitals, clinics, veterinary practices and medical consultants.
- Followed appropriate handling, hygiene, safety and temperature-sensitive transport procedures for pharmaceutical products.
- Assisted with stock checking, order preparation, loading and warehouse support before scheduled deliveries.
- Built professional relationships with healthcare staff through reliable communication, service and delivery coordination.
Assistant Store Keeper
FVC Distributor
Wooton, Plaine Wilhems
05.2022 - 07.2023
- Assisted with stock organization, inventory handling and maintaining accurate product placement.
- Helped monitor stock levels and supported efficient movement of goods within the store and storage areas.
- Worked closely with team members to maintain smooth daily operations and meet workload priorities.
Production & Machine Operations Worker
CSR Cosmetic Solution
Barrie, Ontario
03.2019 - 11.2019
- Operated and prepared production machinery in accordance with company procedures, quality standards and safety requirements.
- Performed machine setup and basic calibration checks at the start of shifts to support consistent production output.
- Monitored equipment performance and reported machinery, material and product issues to supervisors for prompt resolution.
- Carried out routine preventive maintenance tasks to help reduce downtime and extend equipment reliability.
- Supported production flow by loading and unloading materials from machinery, conveyors and other production equipment.
Warehouse Operations Associate
Food Canners Ltd
Plaine Lauzan, Port Louis
08.2017 - 12.2018
- Assisted with inventory checks and accurate stock tracking to support daily warehouse operations.
- Coordinated with team members to prepare and organize products for scheduled deliveries.
- Maintained an organized and efficient workspace while following operational and safety procedures.
Education
Transcript -
Georgian College
Barrie, Ontario 01.2019 - 05.2019
GCE -
Curepipe College
Curepipe, Plaine Wilhems 01.2016 - 12.2016
SC -
Shrimati Indira Gandhi SSS
Quartier Millitaire, Moka 01.2010 - 12.2015
Skills
- Clear communication
- User support mindset
- Documentation
- Problem-solving
- Time management
- Microsoft 365 basics: Outlook, Teams, OneDrive, SharePoint
- Windows troubleshooting basics
- Cybersecurity awareness: MFA, password hygiene, phishing, user privacy
- Backup and data protection basics
- Ticket documentation and escalation mindset
Certification
- IELTS Certificate (Academic & General)
- Life Skills Management
- Internet and Computing Coore Programming
- Microsoft IT Support Specialist
- IT Support Technical Skills Bootcamp
- Introduction to Cloud Infrastructure: Azure Management & Governance (Microsoft Badge)
Timeline
Administrative Clerk & Delivery Driver
Hyperpharm Ltd
09.2023 - Current
Assistant Store Keeper
FVC Distributor
05.2022 - 07.2023
Production & Machine Operations Worker
CSR Cosmetic Solution
03.2019 - 11.2019
Transcript -
Georgian College
01.2019 - 05.2019
Warehouse Operations Associate
Food Canners Ltd
08.2017 - 12.2018
GCE -
Curepipe College
01.2016 - 12.2016
SC -
Shrimati Indira Gandhi SSS
01.2010 - 12.2015