Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kayshnee Naëck

New Grove,MRU

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Order to Cash Operator New Associate

Accenture
Ebene, MRU
10.2023 - 03.2024
  • Researched customer queries regarding billing or payment status, communicated resolutions, and documented outcomes.
  • Analyzed customer accounts to identify payment discrepancies and develop action plans.
  • Managed communication with customers regarding overdue payments via telephone or email.

Shop Manager

Moa design & trading LTD
Tribeca Mall, MRU
03.2023 - 10.2023
  • Analyzed sales data to identify trends in consumer behavior.
  • Created promotional campaigns to drive footfall into the store.
  • Developed marketing initiatives and improvements to product promotion strategies.
  • Managed social media accounts associated with the promotion campaign.
  • Educated customers about products and services offered by the company.
  • Negotiated deals and handled complaints or objections.

Administrative Manager

R NAËCK ENTERPRISE LTD
Pointe Aux Sables, MRU
12.2020 - 08.2023
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Monitored emails, sorted mail and distributed correspondence accordingly.
  • Prepared written summaries of observations made during site visits that included recommendations for improvement.

Education

Some College (No Degree) - Business Analysis & Process Management

Online Course

Sc - Business And Art

Eden College
Rosehill , Mauritius
04-2020

Some College (No Degree) - Photography

Basic Photography
Phoenix

Some College (No Degree) - Early Childhood Education

QBPTC
Quatre Bornes

Skills

  • Payment processing
  • Promotional strategy
  • Digital marketing
  • Social media marketing
  • Creative thinking
  • Social media management
  • Friendly, positive attitude
  • Multitasking Abilities
  • Teamwork and collaboration
  • Customer engagement

Languages

Mauritian creole
First Language
English
Intermediate
B1
French
Intermediate
B1

Timeline

Order to Cash Operator New Associate

Accenture
10.2023 - 03.2024

Shop Manager

Moa design & trading LTD
03.2023 - 10.2023

Administrative Manager

R NAËCK ENTERPRISE LTD
12.2020 - 08.2023

Some College (No Degree) - Business Analysis & Process Management

Online Course

Sc - Business And Art

Eden College

Some College (No Degree) - Photography

Basic Photography

Some College (No Degree) - Early Childhood Education

QBPTC

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Kayshnee Naëck