Kavish Dindoyal

• Responsible for meeting customers’ needs in a proper time frame.
• To follow up with customers via mails and advise them on certain fields.
• To actively monitor and report day to day production and quality.
• Responsible for root case analysis in areas where miss outs occur.
• Take day to day decisions to avoid violating SLAs and KPI

Employee of the month January 2020 and April 2021

• Perform daily monitoring of production and quality. Ensuring that the day-to-day productivity are met.
• Responsible for root cause analysis and resolve errors.
• Take day to day decisions to avoid violating SLAs and KPI.
• Report directly to seniors in case of mishaps and SLA and KPI violation.
• Ensuring all team members are working in a standard manner.

• To deal with customers.
• To handle day to day income and expenses.
• To order stock from suppliers