KAVIRAJ MEETOOA
QA Expert/Manager
Providence, Quartier Militaire
Summary
Seasoned Test Specialist with over 14 years of expertise in Test Management, Manual and Automated Testing. Throughout my career, I have been dedicated to ensuring the highest standards of software quality. My skills encompass crafting effective testing strategies, meticulous test planning and execution, and leveraging automation tools. Proficient in test management, I excel in coordinating testing efforts, overseeing test teams, and implementing robust test processes. Committed to driving excellence in software testing, I bring a depth of knowledge in quality assurance methodologies, test design, and defect tracking.
Let's collaborate to enhance your software quality and deliver exceptional user experiences.
Overview
15
15
years of professional experience
Work History
QA EXPERT/MANAGER
FREELANCE (SELF-EMPLOYED)
06.2022 - Current
- Provide an end to end testing service on the projects
- Test automation scripting, execution and reporting
- Coaching and knowledge sharing through regular workshops
- Follow up on all test activities and provide regular reporting to PMs, POs
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
Head of QA Expertise and Business Line
ELCA Informatics Ltd
01.2021 - 05.2022
- Responsible for Testing Excellence Center for ELCA Mauritius
- Participate in offers for Testing as a service to clients
- Setting up of Testing academy for the center
- Provide training and coaching to MU Testers
- Assist in setting up test automation solutions on projects
- Manage Testing Expertise Center resource pool (30 + testers)
- Identify recruitment needs and contribute to recruitment
- Participate in continuous process improvement related to Testing
- Trained and developed employees in effort to contribute to overall professional growth.
- Managed company onboarding processes, interviewing and selecting new quality assurance personnel.
QA Manager
ELCA Informatics Ltd
02.2019 - 01.2021
- Managed team of 20 testers, overseeing the hiring, training, and professional growth of employees
- Responsibly managed test activities for several agile projects to ensure consistent smooth running of project and meet sprint deliverable
- Worked closely with DEV and BA team as well as onshore stakeholders to maintain optimum levels of communication for the effective and efficient completion of sprint test activities
- Oversaw daily test operations for several agile projects and ensure smooth running of activities by proposing solution for any issues and blockers
- Contributed in setting up test processes and training programs for testers across several projects for the center.
- Established procedures and quality standards.
- Trained and mentored project leaders to drive culture change toward total quality mindset across production continuum.
- Set up Quality Factory for iPension project to cater for UAT/FAT testing across 3 different locations (MU, VN, CH)
- Enhanced product quality by implementing rigorous testing procedures and protocols.
- Improved overall efficiency of the QA department through strategic planning and resource allocation.
- Reduced software defects by closely monitoring QA processes and providing timely feedback to the development team.
- Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
- Developed training programs for junior QA analysts, improving their technical skills and proficiency in testing methodologies.
- Collaborated with stakeholders to establish key performance indicators for the QA team, driving continuous improvement efforts throughout the organization.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
QA TEAM LEAD
REDBOX DIGITAL LTD
06.2017 - 01.2019
- Establish and evolve formal QA processes, ensuring that the team is using industry- accepted best practices, including Agile Practices for e-commerce projects
- Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met
- Acted as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and with different Project teams
- Participated in all meetings planned for particular release and obtain necessary technical automation requirement
- Lead and mentor QA members, assist them to deliver their work and ensuring all deliverable met the deadline
- Develop and execute test cases, scripts, plans and procedures (manual and automated) based on requirements
- Implement framework for test automation and promote use of automated tools for testing across projects and teams.
- Streamlined QA processes for faster issue identification and resolution, improving overall product performance.
- Led a team of QA professionals to ensure timely delivery of high-quality software releases.
- Mentored junior QA analysts to develop their skills and contribute more effectively to the team.
- Handled multiple projects simultaneously while maintaining high levels of quality assurance standards.
- Documented testing procedures for future testing use.
SENIOR/LEAD TEST AUTOMATION ENGINEER
Proximity BBDO Ltd
02.2015 - 05.2017
- Lead a team of QA Operations involved in testing product before delivery to client
- Critical Testing involved, end to end and regression tests as well as run automated jobs on Production and provide final validations
- Assist Team Leader in Capacity Planning
- Prepare training plan and deliver training on Automation, Project Planning and Quality Checks to SE and SSE
- Ensure the right processes are in place and are being implemented by team members in their daily tasks
- Review SE and SSE automation codes to check if standards are being followed and also help on improving code standards
- Report daily progress updates to management and Onshore management and QA Team Leader
- Quality Audits checks on deliverable
- Streamlined bug reporting and tracking processes, resulting in faster resolution times.
- Maintained detailed documentation on testing methodologies, making it easier for other team members to follow established guidelines.
- Assisted project managers in accurately estimating required resources for successful completion of testing initiatives.
- Participated in test automation code review meetings and provided input on colleagues' coding efforts.
- Validated production deployment changes, providing reports on discovered issues to manager.
SENIOR/TEST AUTOMATION ENGINEER
CERIDIAN MAURITIUS LTD
02.2013 - 02.2015
- Ensure the right processes are in place and are being implemented by team members in their daily tasks
- Review SE and SSE automation codes to check if standards are being followed and also help on improving code standards
- Report daily progress updates to management and Onshore management and QA Team Leader
- Quality Audits checks on deliverable.
- Implemented test automation procedures for both regression and progression scenarios, powering future implementation of repeatable diagnostics.
- Led onboarding efforts, instructing junior team members on automated testing protocols, policies and best practices.
- Created and submitted detailed bug reports about encountered anomalies in builds.
- Identified and resolved software defects, contributing to a more stable end product for users.
- Conducted root cause analysis on recurring issues, leading to long-term resolutions that improved overall system stability.
Software Test Engineer
Ceridian Mauritius
06.2010 - 01.2013
- Software Test Engineer with full system development life-cycle experience, including testing and implementing test cases and test processes fueling swift corrective actions, designing effective test checklist to improve quality and gather and implement requirements from client
- Communicated risks associated with test execution and took mitigating action when necessary.
- Kept scripts and test cases updated with current requirements.
- Built automated test scripts to handle repetitive software testing work.
- Experience includes ETL testing as well as Automation testing for web applications
- Implemented an action-driven automation framework for Smoke test and regression testing
- Coaching and training to new joiners on the team Formed part of the Testing Capability Group within the organization for implementing quality- assurance checks and quality-control methodologies to ensure compliance with QA standards and customer specifications
- Defect tracking and follow-up with onshore team and developers
- Worked very closely with Development and Support Team to provide a better and top quality test results.
QA ANALYST/WEB DEVELOPPER
TECHNOLOGY 10 LTD
04.2009 - 05.2010
- Worked on several projects involving different frameworks and architecture which has helped a lot in enhancing technical, analytical and functional skills mainly in PHP/Java, CSS, JQuery and others
- Performed end to end testing of applications developed
- Worked as PHP, MYSQL developer on several projects using Object Oriented Approach and Core PHP
- Unit Testing and System testing of projects on several platforms
- Developed and maintained defect databases for known issues.
Education
BSC - Computer Science & Engineering: COMPUTER SCIENCE
University of Mauritius
Reduit, Mauritius02.2013
A Levels - Science
Mahatma Gandhi Institute Secondary School
Moka, Mauritius12.2005
ITIL Foundation in Service Management - Service Management
KMPG International
Port Louis, Mauritius03.2016
In house training: Testing - Software Testing
Ceridian Learning Center
Ebene, Mauritius11.2010
Self Development - Manager As A Coach
In House Training
ELCA InformaticsSkills
- Test Management
- Team Management
- Automation Testing
- Katalon Test Studio
- Selenium
- Appium
- Cucumber
- Gherkin
- HP QC
- JIRA
- Confluence
- Sharepoint
- Mobile Testing
- API Testing
- Zephyr
- X-ray
- SDLC
- Agile/Scrum
- SQL
- MongoDB
- Sitecore Magento 1 & 2
- BrowserStack
- Postman
- Team Leadership
Languages
English
Proficient
C2
French
Proficient
C2
Tools and Technologies
Test Management Tools :
JIRA, ZEPHYR, XRAY, AHA, AZURE DEVOPS, HP QC
Automation Testing Tools :
Selenium, Appium, Katalon, Cucumber, Playwright, Postman, Specflow, Telerik Test Studio
Defect Management Tools :
JIRA, Mantis, Bugzilla, Zendesk, Azure devops, BugHerd, Instabug
Additional Information
Hobbies
- Travelling
- Nature
- Swimming
- Football
- Music
- Family time
- Technology
Timeline
QA EXPERT/MANAGER
FREELANCE (SELF-EMPLOYED)
06.2022 - Current
Head of QA Expertise and Business Line
ELCA Informatics Ltd
01.2021 - 05.2022
QA Manager
ELCA Informatics Ltd
02.2019 - 01.2021
QA TEAM LEAD
REDBOX DIGITAL LTD
06.2017 - 01.2019
SENIOR/LEAD TEST AUTOMATION ENGINEER
Proximity BBDO Ltd
02.2015 - 05.2017
SENIOR/TEST AUTOMATION ENGINEER
CERIDIAN MAURITIUS LTD
02.2013 - 02.2015
Software Test Engineer
Ceridian Mauritius
06.2010 - 01.2013
QA ANALYST/WEB DEVELOPPER
TECHNOLOGY 10 LTD
04.2009 - 05.2010
BSC - Computer Science & Engineering: COMPUTER SCIENCE
University of Mauritius
A Levels - Science
Mahatma Gandhi Institute Secondary School
ITIL Foundation in Service Management - Service Management
KMPG International
In house training: Testing - Software Testing
Ceridian Learning Center
Self Development - Manager As A Coach
In House Training
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