Karishma Jhurreea Jungly

Work History

Long Beach Hotel

Bellemare, Mauritius

Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.

Shanti Maurice

St felix, Mauritius

Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Upheld hotel policies and procedures by providing high level of customer service.