Karishma Devi LUTCHMUN RAMSHARUN

• Tracked shipment status with agents, including cargo readiness dates, pick-up, and flight details.
• Informed clients in MRU of cargo status on a daily basis.
• Acknowledged receipt of pre-alerts and incoming emails from agents daily.
• Monitored ETA for all incoming shipments to MRU.
• Updated Sigma tracking systems to ensure accurate records.
• Liaised with airlines, Customs, agents, and internal teams for efficient cargo arrival and clearance.
• Managed Air Import Operations, including file creation on Sigma and issuance of Notice of Arrival.
• Coordinated Customs clearance procedures and organized delivery with transporters.

• Executed administrative tasks for procurement and sales to international offices and local clients.
• Procured materials from local suppliers for project site use.
• Generated purchase orders and sales invoices based on confirmed orders.
• Coordinated with foreign suppliers and forwarders to arrange shipments to Mauritius.
• Tracked shipping documents with suppliers and submitted them to clearing officers.
• Collaborated with storekeeper to ensure timely delivery of goods to clients.
• Assisted engineers with invoicing processes and project closure activities.

• Addressed queries from local and foreign clients regarding textile products and basic chemicals.
• Processed confirmed orders by calculating costs, preparing quotations, and issuing sales invoices.
• Established communication with foreign suppliers to monitor shipment readiness and arrange payments.
• Coordinated import/export procedures, liaising with local forwarders for cargo collection and shipment tracking.
• Submitted shipping documents to brokerage department to ensure smooth cargo clearance.

Maintained organized filling and documentation for all transactions and communications.