Karen Martine Mootoocurpen

Recruitment and Onboarding:

• Draft job descriptions and post vacancies on various platforms.
• Screen resumes and conduct interviews with potential candidates
• Collaborate with hiring managers to ensure recruitment goals are met.
• Conduct reference checks and prepare employment contracts.
• Conduct employee onboarding, including orientation and necessary documentation.

Employee Relations:

• Serve as a point of contact for employee inquiries and grievances.
• Promote a positive work environment and assist in conflict resolution.
• Assist the HOD in disciplinary issues and process.
• Maintain communication channels between management and employees.
• Assist in drafting and implementing policies

Performance Management:

• Assist and provide support to HOD in reviewing performance management processes.

Compliance and Administration:

• Conduct full end-to-end payroll process for 50 employees
• Ensure compliance with labor laws and company policies.
• Maintain and update employee records in the HR system (Sicorax)
• Prepare HR reports, including attendance, turnover, and other metrics.
• Served as a subject matter expert on payroll topics during internal meetings or external presentations, demonstrating extensive knowledge and expertise.
• Facilitated smooth communication between HR and finance departments, fostering a collaborative environment focused on efficiency and accuracy in payroll administration.

Other Duties:

• Contribute to HR projects and initiatives as assigned.
• Assist in welfare programs for employees.
• Filing of employee records and updating files regularly.
• Stay updated on industry best practices and legislative changes.
• Any Ad hoc administrative duties that may arise.

• Being the point of contact for HR stakeholders
• Attending clients' HR Compliance duties such as calculation for tax and social contributions
• Providing assistance in customer service to internal team members, clients and other stakeholders
• Regularly visiting client for HR purposes
• In charge for all client and internal queries (for example legal advice, MRA, Payroll and HR issues)
• Being in charge of the full end-to-end payroll procedures for 25 different companies from collecting attendance details to processing salary transfers

• Collect timesheet data, Performed calculations in overtime, vacation, and sick hours to ensure accurate data for payroll processing.
• Entering data into payroll and administrative databases and software programs
• Calculating wages, benefits, tax deductions, commissions, etc
• Maintaining accurate records of payroll documentation and transactions
• Prepare payroll payments and ensure payroll funding is in place
• Track Purchase orders and process payments that come into the company's accounting department from suppliers or customers
• Assist in the Accountant general accounting functions
• Maintained high levels of accuracy in financial records through thorough reconciliation practices, minimizing discrepancies and errors.
• Implemented a new time tracking system that simplified the payroll process and increased its accuracy, leading to improved employee satisfaction.
• Provided excellent customer service to employees regarding payroll inquiries, fostering positive working relationships across departments.

• Collecting timesheet data and payroll information
• Entering data into payroll and administrative databases and software programs
• Calculating wages, benefits, tax deductions, commissions, etc
• Maintaining accurate records of payroll documentation and transactions
• Prepare payroll payments and ensure payroll funding is in place
• Ask for confirmation of suggested payments from senior management
• Preparation and submission of the payments for social contributions (PAYE/CSG/NSG/Pension/Insurance) to the accounting department
• Collaborated with managers to identify and address employee relations issues.
• Prepare the payroll metrics & Reporting for senior management
• Update internal databases with new hire information
• Preparation of all letters or contracts for any necessary changes in employee term and condition as well as the new hires or departure
• Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
• Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
• Prepared new hire letters, employee contracts, and corporate policies.

• Consistently, accurately process payroll for 20,000+ employees for an international UK-Based client
• Manage workflow as prescribed to maximize efficiency
• Audit timesheets accurately to ensure wages and benefits are properly distributed
• Accurately record and document all transactions, as directed
• Research, analyze, and resolve all discrepancies, reporting to management needed
• Monitor all accounts continually for accuracy
• Ensure accurate taxation is applied to each account
• Participate in end-of-month closing and audits
• Prepare and submit all the necessary reports
• Remain in constant communication with teammates and management
• Remain in compliance with all legal and institutional requirements at all Times

• Experienced Payroll Officer specializing in managing payroll for international French-speaking clients.
• Skilled in payroll processing, tax compliance, and social contributions
• Proficient in payroll software with a strong understanding of French labor laws and international regulations
• Collect and process timesheet data and payroll information and ensure the accuracy of salary calculations and timely payments for 50 clients with a total of 100 employees
• Detail-oriented, organized, and committed to delivering seamless payroll services while maintaining compliance and data confidentiality.
• Prepare payroll payments and reports and ensure payroll funding is in place while respecting deadlines.

• Processing Data Input and participating in the Data Collection and Data Cleasing team.
• User ID management (Creation/Modification/Deletion of User-IDs for bank users for Multiple Applications)
• Configuration of PCs for Bank Users
• Installation of Applications for Bank Users to perform their day-to-day operations
• Follow up on Requests/Incidents made by bank users till Closure
• Provided Level one support to bank users on Phone and on Site.
• Liaise with suppliers for orders and delivery of inventory for IT department.

• Proficient in data entry, verification, and supplier query resolution, with a strong focus on compliance and process improvement
• Skilled in reporting, issue tracking, and troubleshooting to meet service level agreements (SLAs).
• Adept at using SAP, Excel, and other accounting systems to optimize efficiency and accuracy in business operations.

• Responsible for assisting customers, managing inventory, and maintaining an organized and welcoming bookstore environment