Kajal Lutchman
Goodlands,Mauritius
Summary
Starting my career in food safety, I built a strong foundation in operational standards, compliance, and quality assurance. Over time, I expanded into logistics, HR, and sales, showcasing my ability to easily adapt to new roles and responsibilities. This diverse experience has equipped me with a well-rounded skill set to manage operations, support teams, and contribute to business growth.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work history
IMPORT/EXPORT COORDINATOR
AGS Movers
, Mauritius
01.2024 - 05.2025
- Company Overview: Industry: Logistics / Relocation Services
- Oversee daily operations across all departments: Sales, Accounting, HR, Import, Export, and Quality.
- Lead and manage multi-disciplinary teams to ensure smooth coordination and workflow.
- Monitor compliance with internal policies and external regulatory requirements.
- Prepared quotations and conducted follow-ups to support sales processes and client engagement.
- Ensure high-quality service delivery and customer satisfaction.
- Independently managed budgets, financial reporting, timekeeping, and salary processing.
- Handle recruitment, training, and staff development within the HR function.
Quality Assurance Executive
Le Jadis
, Mauritius
09.2023 - 12.2023
- Company Overview: Industry: Food / Beverages / Catering
- Maintained and enforced food safety and hygiene standards in a luxury hospitality setting.
- Accountable for implementing and maintaining standards in food safety, health and safety, quality (LQA), and environmental practices, ensuring continuous compliance and operational improvement
- Worked closely with kitchen and F&B teams to ensure adherence to safety protocols, including staff training and coaching
Food Safety Officer
Prince Constance and C Mauritius
Flacq, Mauritius
09.2019 - 07.2023
- Company Overview: Industry: Food / Beverages / Catering
- Led the implementation and improvement of Quality Systems including HACCP, ISO 22000:2018, and TQM.
- Acted as Management Representative and HACCP Team Leader.
- Conducted internal audits, food safety training, and supplier audits.
- Maintained documentation, analyzed guest satisfaction data, and addressed food-related complaints.
- Drove continuous improvement initiatives and ensured compliance with SOPs.
- Promoted a culture of continuous learning by organising workshops and trainings related to latest industry practices.
Quality Assurance Technician
Sunny Food Canners
Port Louis, Mauritius
06.2018 - 09.2019
- Company Overview: Industry: Manufacturing / Production
- Conducted inspections of premises, production lines, and raw materials.
- Managed quality control lab and conducted shelf-life testing.
- Participated in product development and equipment calibration.
- Led hygiene training and HACCP risk assessments.
- Managed production operations and HR functions, overseeing day-to-day activities and staff-related responsibilities.
- Contributed to successful TBA 19 machine installation project.
Trainee – Food Safety
Trou aux Biches Beachcomber Resorts and Spa
Pamplemousses
07.2016 - 12.2016
- Company Overview: Industry: Food / Beverages / Catering
- Monitored sanitation and hygiene practices across hotel departments.
- Provided food safety training and supported allergen management system development.
- Assisted with internal and third-party audits.
- Industry: Food / Beverages / Catering
Education
Bachelor of Science - Total Quality Management and Performance Excellence
University of Mauritius
01.2019 - 01.2021
BSc (Hons) - Food Science and Technology, Minor in Food Microbiology
University of Mauritius
01.2014 - 01.2017
Higher School Certificate - undefined
Sharma Jugdambi SSS
01.2011 - 01.2013
Skills
- HACCP Implementation & Leadership
- ISO 22000:2018
- Food Safety Internal Auditor & Trainer
- Total Quality Management (TQM)
- Cross-Functional Operations Management
- Import/Export Process Oversight
- Human Resource & Team Development
- Customer Relations & Complaint Handling
- Risk Assessment & Compliance
Languages
French
Fluent
ENGLISH
Fluent
Custom
- HACCP Implementation & Leadership
- ISO 22000:2018
- Food Safety Internal Auditor & Trainer
- Total Quality Management (TQM)
- Cross-Functional Operations Management
- Import/Export Process Oversight
- Human Resource & Team Development
- Customer Relations & Complaint Handling
- Risk Assessment & Compliance
Timeline
IMPORT/EXPORT COORDINATOR
AGS Movers
01.2024 - 05.2025
Quality Assurance Executive
Le Jadis
09.2023 - 12.2023
Food Safety Officer
Prince Constance and C Mauritius
09.2019 - 07.2023
Bachelor of Science - Total Quality Management and Performance Excellence
University of Mauritius
01.2019 - 01.2021
Quality Assurance Technician
Sunny Food Canners
06.2018 - 09.2019
Trainee – Food Safety
Trou aux Biches Beachcomber Resorts and Spa
07.2016 - 12.2016
BSc (Hons) - Food Science and Technology, Minor in Food Microbiology
University of Mauritius
01.2014 - 01.2017
Higher School Certificate - undefined
Sharma Jugdambi SSS
01.2011 - 01.2013
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