Jyotsna Sukkea
Henrietta
Summary
A dedicated and results-driven Human Resources professional with comprehensive experience across the human capital lifecycle, including talent acquisition, employee engagement, and talent management. Recognized for strong problem-solving abilities and a strategic mindset, with a proven track record of delivering effective, people-centered solutions. Skilled at building relationships across all organizational levels and fostering a positive work culture. Committed to enhancing HR structures and practices that drive operational excellence and organizational growth.
Overview
10
10
years of professional experience
Work History
Talent Partner
Banque Patronus Limitee
04.2023 - Current
- Led the end-to-end Talent Acquisition process, from workforce planning to onboarding, ensuring alignment with business objectives and a positive candidate experience.
- Actively involved in Change Management initiatives during the organizational takeover, contributing to seamless transitions across teams and processes.
- Partnered with business leaders to align HR strategies with evolving business needs, ensuring people-related initiatives supported strategic goals.
- Contributed to Strategic Workforce Planning and Organizational Design, adapting talent structures to reflect market trends and future business requirements.
- Drafted and maintained HR policies and procedures, ensuring operational consistency and compliance with internal standards and labour regulations.
- Acted as a verifier under the Four-Eyes Principle, ensuring accuracy, compliance, and quality control of tasks completed by junior team members.
- Managed employee relations matters, including grievance handling, drafting of formal warning letters, and compiling incident reports in accordance with HR policy.
- Managed end-to-end payroll processing, ensuring accuracy, compliance with statutory regulations, and timely salary disbursements.
- Served as the primary point of contact for all HR-related queries, providing guidance and support to employees and management on HR policies, procedures, and best practices.
- Acted as a trusted HR Advisor, offering strategic and operational advice on employee relations, performance management, and other core HR functions.
Talent Management Analyst
Mauritius Commercial Bank Ltd
07.2022 - 04.2023
- Contribute to the development and implementation of internal talent management frameworks, supporting the identification and development of high-potential employees.
- Assist in the design and execution of succession planning mechanisms to ensure leadership continuity and organizational readiness.
- Actively involved in the competency mapping process aligned with the bank’s new career architecture, enabling clearer career paths and targeted development planning.
HR Analyst / Talent Acquisition Specialist
ABC Banking Corporation
Port Louis
03.2017 - 06.2022
- Led the end-to-end talent acquisition process, from workforce planning to onboarding, ensuring alignment with business strategy and positive candidate experience.
- Proactively engaged in the full Talent Management cycle.
- Contributed to strategic workforce planning and organizational design, aligning talent structure with evolving market trends and business goals.
- Spearheaded HR innovation projects, including the implementation of a grading structure, competency framework, and modernization of key HR practices.
- Facilitated learning and development planning, fostering a culture of continuous learning and knowledge sharing across departments.
- Supported the design and rollout of performance management and succession planning mechanisms, driving employee development and leadership pipeline readiness.
- Initiated and implemented employee engagement programs to boost morale, productivity, and retention.
- Participated in the resolution of employee grievances, including drafting formal warnings and preparing incident reports in line with HR policy.
- Authored and maintained HR policies and procedures, ensuring compliance and consistency in operations.
- Served as a task verifier under the four-eyes principle to maintain accuracy and compliance.
HR Trainee
Accenture (Mauritius) Ltd
12.2016 - 03.2017
- Assisted in the review and digitalization of employee records, ensuring accurate and organized documentation aligned with company standards and compliance requirements.
HR Trainee
SBM (Mauritius) Ltd
10.2015 - 06.2016
- Assisted the HR team with day-to-day operational tasks, including employee data management and administrative support.
- Supported various HR functions such as recruitment coordination, document processing, and maintaining HR records.
- Gained hands-on exposure to core HR operations in a dynamic corporate environment.
Education
MBA - Specialisation in Human Resource Management
Open University of Mauritius
Réduit, Mauritius01.2023
BSc (Hons) - Human Resource Management
University of Mauritius
Réduit, Mauritius08.2015
Higher School Certificate (HSC) - University of Cambridge Local Examinations Syndicate
Quatre Bornes SSS
Quatre Bornes, Mauritius11.2011
School Certificate (SC) - University of Cambridge Local Examinations Syndicate
Quatre Bornes SSS
Quatre Bornes, Mauritius11.2009
Skills
- Detail-Oriented
- Organized
- Analytical
- Problem Solving
- Communication
- Project Management
- Multitasking
- Strategic Thinking
- Core HR competencies
- Talent acquisition
- Selection
- Organisational Design
- Learning and Development
- HR Analytics
- Reporting
- HR Metrics
- Trends
- Strategic Workforce Planning
- Change Management
- Identification of HiPo talents
- Succession Plan
- Bench strength
Hobbies and Interests
- Music
- Sports
- Reading
Languages
Highly proficient, Highly proficient, Native speaker
Personal Information
- Nationality: Mauritian
- Driving License: Yes
Core Hr Competencies
- Talent acquisition and Selection
- Organisational Design
- Learning and Development
- HR Analytics & Reporting
- HR Metrics and trends
- Strategic Workforce Planning
- Change Management
- In depth knowledge of identification of HiPo talents, Succession Plan and Bench strength
Timeline
Talent Partner
Banque Patronus Limitee
04.2023 - Current
Talent Management Analyst
Mauritius Commercial Bank Ltd
07.2022 - 04.2023
HR Analyst / Talent Acquisition Specialist
ABC Banking Corporation
03.2017 - 06.2022
HR Trainee
Accenture (Mauritius) Ltd
12.2016 - 03.2017
HR Trainee
SBM (Mauritius) Ltd
10.2015 - 06.2016
MBA - Specialisation in Human Resource Management
Open University of Mauritius
BSc (Hons) - Human Resource Management
University of Mauritius
Higher School Certificate (HSC) - University of Cambridge Local Examinations Syndicate
Quatre Bornes SSS
School Certificate (SC) - University of Cambridge Local Examinations Syndicate
Quatre Bornes SSS
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