JUNGEE BIBI NAWSHABA

• Manage all customer interaction- from taking orders to handling feedback and resolving issues in real time.
• Customer-Centric focus: always put people first- actively listening, understanding needs and delivering pleasant experiences.

• Substitute Teacher

Covered classes during the absence of the permanent teacher, delivered lesson according to the curriculum and maintained classroom discipline.

• Assisted in preparing students for Cambridge IGCSE exams, particularly in Urdu.
• Helped implement strategies for exam readiness, including practice papers, study techniques, and time management.
• Supported teaching in a secondary school serving underprivileged students, focusing on academic and personal development.
• Adapted lesson plans and learning materials to suit varying levels of abilities and learning styles.