Judoo Arvin
Moka,Mauritius
Summary
Accomplished professional with expertise in leadership proficiency and policy implementation, known for decisive decision-making and goal setting expertise. Demonstrates strong skills in Microsoft Excel and process improvement, effectively resolving issues and sharing knowledge to enhance team performance. Committed to driving organisational success through strategic policy enforcement and continuous improvement initiatives.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Team leader Run It
ICPS-Member of The HPS Group
Port Louis
2023.01 - Current
- Devised actionable plans towards achieving set business objectives within deadlines.
- Implemented new working methods which improved overall efficiency of the team operations.
- Provided comprehensive onboarding training to reduce learning curve for new hires.
- Conducted regular performance reviews to identify areas of improvement for each team member.
Senior Card IT Support
ICPS -Member of The HPS Group
Port Louis
2021.07 - 2022.12
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Card IT Support
ICPS -Member of The HPS Group
Port Louis
2017.01 - 2021.07
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Datacenter Operator
SBM Bank Mauritius
Port Louis
2015.10 - 2016.12
- Instigated routine systems checks to prevent potential issues.
- Minimised system downtime through proactive issue identification and resolution.
- Resolved customer queries promptly providing excellent customer support.
- Streamlined data centre operations, enhancing overall efficiency.
Education
Diploma of Higher Education - INFORMATION AND COMMUNICATION TECHNOLOGIES (ICT)
University of Mauritius
Mauritius 2009.08 - 2013.06
Skills
- Leadership proficiency
- Knowledge sharing
- Policy implementation and enforcement
- Decisive decision-making
- Goal setting expertise
- Microsoft Excel
- Process Improvement
- Issue resolution
Languages
English
Intermediate
French
Intermediate
Affiliations
- Bodybuilding
- Music
Timeline
Team leader Run It
ICPS-Member of The HPS Group
2023.01 - Current
Senior Card IT Support
ICPS -Member of The HPS Group
2021.07 - 2022.12
Card IT Support
ICPS -Member of The HPS Group
2017.01 - 2021.07
Datacenter Operator
SBM Bank Mauritius
2015.10 - 2016.12
Diploma of Higher Education - INFORMATION AND COMMUNICATION TECHNOLOGIES (ICT)
University of Mauritius
2009.08 - 2013.06